Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
di
splayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your phone service
provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or
announced late.
R Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
Caller information is not
an
nounced.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 53, 57).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 51, 57).
R The unit which is not selected to ring for cellular calls
does not announce caller information. To change the
selection, see page 21.
R The Talking Caller ID feature is turned off. Turn it on
(page 53, 57).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 78).
R Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
The caller list/incoming phone
nu
mbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 55, 58).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
ed
ited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 65).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
c
hanges the time. Set the time adjustment to “Manual”
(off) (page 53).
88
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