Useful Information
54
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Caller ID
SMS (Short Message Service)
Problem Cause/solution
Caller information is
not displayed.
L You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Caller information is
slow to display.
L Depending on your service provider/telephone
company, the unit may display the caller’s information
at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 24).
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
L Edit the phonebook entry name to fit in 1 line of text
(page 20).
Problem Cause/solution
The SMS message
centre number is
logged in the caller list
and the message is
not received.
L Someone tried to send you a message while SMS is
turned off. Turn it on (page 35).
TG8521E(e).book Page 54 Wednesday, March 17, 2010 3:39 PM
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