120 VQT1Z93 VQT1Z93 121
Q&A
Troubleshooting
(Continued)
TV, computer, printer
No image appears on TV. Image blurred or not coloured.
Not connected correctly (P.107, 108).
TV input setting not set to auxiliary input.
‘VIDEO OUT’ not set to ‘PAL’ (P.25).
TV is not compatible with SDHC memory card. (When using SDHC memory card)
TV screen display different to LCD monitor.
Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
Card is inserted into TV.
→
Connect with AV cable (supplied) or HDMI mini cable (RP-CDHM15 (1.5 m, 4.9 feet) or
RP-CDHM30 (3.0 m, 9.8 feet), optional) and play on camera (P.107, 108).
Picture is not displayed on full TV screen.
Check ‘TV ASPECT’ settings (P.25).
VIERA Link (HDMI) is not working.
Is the HDMI mini cable (optional) connected correctly? (P.108)
→ Check that the HDMI mini cable (optional) is fully inserted.
Is the camera’s ‘VIERA Link’ setting set to ‘ON’? (P.26)
→
The input setting may not be able to be changed automatically with certain television
HDMI sockets. In this case, please change the input setting with your television’s
remote control (consult your television’s operating instructions for details).
→ Check the VIERA Link (HDMI) settings on the device you are connecting to.
→ Turn the camera’s power off and on again.
→
Turn the ‘VIERA Link control (HDMI device control)’ setting on your television (VIERA) to
‘OFF’, and then to ‘ON’ again. (Consult your VIERA’s operating instructions for details.)
Cannot send pictures to computer.
Not connected correctly (P.101).
Check whether computer has recognised camera.
Set ‘USB MODE’ to ‘PC’ (P.24).
Computer does not recognise card (only reads built-in memory).
Disconnect USB connection cable and reconnect with card in place.
Set mode dial to any except .
I want to play computer pictures on my camera.
Use the supplied software PHOTOfunSTUDIO to copy pictures from computer to
camera. To save to clipboard, use software to copy from computer to card, then copy
to clipboard folder with ‘COPY’ (P.98) in PLAYBACK menu.
Cannot print when connecting to printer.
Printer not compatible with PictBridge.
Set ‘USB MODE’ to ‘PictBridge (PTP)’ (P.24).
Cannot get the date printing.
Make date printing settings before printing.
• In shop: Make PRINT SET settings (P.96), and request printing ‘with dates’.
• With printer:
Make PRINT SET settings, and use a printer compatible with date printing.
• With supplied software: Select ‘with dates’ within print settings.
Use ‘TEXT STAMP’ before printing (P.90).
TV, computer, printer (continued)
Edges cut off pictures when printing.
Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
Pictures taken on ‘ASPECT RATIO’.
→ If printing in shop, check if 16:9 sizes can be printed.
Others
Menu not displayed in desired language.
Change ‘LANGUAGE’ setting (P.26).
Camera rattles if shaken.
This sound is made by the lens movement and is not a fault.
Cannot set ‘AUTO REVIEW’.
Cannot be set when any of the following are in use: ‘AUTO BRACKET’, ‘MULTI ASPECT
’, ‘BURST’, ‘SELF PORTRAIT’, ‘HI-SPEED BURST’, and ‘FLASH BURST’ scene
modes, and ‘AUDIO REC.’.
Red lamp illuminated when pressing shutter button halfway in dark locations.
‘AF ASSIST LAMP’ set to ‘ON’ (P.78).
AF ASSIST LAMP is not illuminated.
‘AF ASSIST LAMP’ is set to ‘OFF’.
Not illuminated in bright locations or when using ‘SCENERY’, ‘NIGHT SCENERY’,
‘SELF PORTRAIT’, ‘FIREWORKS’, ‘AERIAL PHOTO’, or ‘SUNSET’ scene modes.
Camera is hot.
Camera may become a little warm during use, but this does not affect performance or quality.
Lens makes a clicking noise.
When brightness changes, the lens may make a clicking noise and the monitor
brightness may also change, but this is due to aperture settings being made.
(Does not affect recording.)
Clock is incorrect.
Camera has been left for a long period.
→ Reset the clock (P.17).
(Date will be set to ‘0:00 0. 0. 0’ for pictures if clock is not set.)
Long time was taken to set clock (clock behind by this amount).
When using zoom, picture becomes slightly warped and the edges of the subject
become coloured.
Pictures may be slightly warped or coloured around the edges, depending on the
zoom ratio, but this is not a fault.
File numbers are not recorded in sequence.
File numbers are reset when new folders are created (P.102).
File numbers have jumped backwards.
Battery was removed/inserted with power on.
(Numbers may jump backwards if folder/file numbers are not correctly recorded.)
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