Panasonic MC-SBV01 - Troubleshooting; Operation Issues; Suction Power Issues

16
Troubleshooting
Please check the following items before contacting the retailer for repair.
Problem Check here
Operation and suction power
It cannot be operated
●Is the battery depleted? (P. 8)
● In order to prevent the motor from overheating, is the safeguard device working?
→ ① Press “OFF”
②
Wait 5 to 30 minutes (the motor cools down, and the safeguard device is released)
③Investigate what caused (P. 8) the safeguard device to work
◦
Continuously operated with a lot of dust accumulated in the dust box
→ Throw away the debris in the dust box, and clean it (P. 12)
◦
The extension wand and nozzle are clogged up with debris → Remove the debris
◦Used with foreign matter entwined in the agitator (brush)
→ Remove the foreign matter
●
In order to prevent the battery from overheating, is the safeguard device working?
→ ① Press “OFF”
②
Wait 5 to 30 minutes (the battery cools down, and the safeguard device is released)
③Investigate what caused (P. 8) the safeguard device to work
◦
Continuously operated with a lot of dust accumulated in the dust box
→ Throw away the debris in the dust box, and clean it (P. 12)
◦
The extension wand and nozzle are clogged up with debris → Remove the debris
It stops running even
though nothing is
being done to it
The floor nozzle’s
agitator (brush) stops
moving
● If the floor nozzle rises up from the floor, the agitator (brush) will stop
rotating for safety.
●Have you been using it so that the floor nozzle fell off?
→ Lift the floor nozzle up once, and slowly lower it.
●Are debris or strings wrapped around, or jamming up the agitator
(brush)? (P. 14)
●Depending on the floor surface types, such as long-pile carpets, the
agitator (brush) might not rotate, or it might slow down.
The suction power is
weak even in the
“HIGH” operating
mode
●Press “OFF”, and retry operating it.
●Is each filter clogged up?
→ Clean them (P. 12, 15)
●Is the dust box securely set in?
●
Are the air intake passage, extension wand, and floor nozzle clogged up with debris?
→ Remove the clogged up debris with a thin stick, etc.
The suction power
from the floor nozzle is
weak
●Is it full of debris?
●Is the dust box clogged up?
→ Clean it (P. 12)
Air intake
passage