86
Troubleshooting (Advanced)
The cursor cannot be controlled properly
z Sensitivity when touching the Touch Pad can be adjusted. (Î page 10)
z Make sure [Touch Pad] is set to [Enable] on the [Main] menu of the Setup Utility. (Î page 69)
z With the following procedure, check that no external mouse driver is installed. If it is installed, it may not possible to use
the Touch Pad.
A Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B Double-click [Mice and other pointing devices].
If a name other than [Synaptics PS/2...] is displayed, then an external mouse driver is installed. Delete it, then
restart the computer.
z Restart the computer by using the keyboard.
Press ,
U
, and select [Restart] with Î Í Ï Ð, then press
Enter
.
If the computer does not respond to keyboard commands, read “No response.” (Î page 84)
<Only for model with Windows XP Tablet PC Edition>
z Click [start] - [Control Panel] - [Add or Remove Programs], and check that [FCL USB Pen Tablet] is displayed.
• If it is not displayed:
It is necessary to install the touchscreen driver.
Click [start] - [Run], and input “c:\util\drivers\tscreen\TPSetUp.exe”, then click [OK].
Follow the on-screen instructions to complete installation.
The cursor moves randomly
z Adjust the touch sensitivity.
To adjust the sensitivity, refer to “Adjusting the Sensitivity when Touching the Touch Pad” (Î page 10).
z Check that no external mouse driver is installed. (Refer to steps A and B under “The cursor cannot be controlled prop-
erly” above.)
z Do not press the area around the display. The cursor may move to the edges of the screen.
The cursor cannot be moved with a connected mouse
z Check that the mouse is correctly connected.
z Install the driver for the connected mouse.
If the external mouse driver is installed, the Touch Pad may not be used. Refer to “When Using an External Mouse”
(Î page 53).
Problems with Cursor
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