FAQs | On screen messages
116
Problem Actions
Network
Cannot connect to the
network
•
Check the LAN cable is connected properly. (p.85)
•
Check the connections and settings. (p.85 - 90)
•
Check the network equipment and network environment.
•
The router may not be set to issue IP address automatically. If the network administrator
prefers to allocate an IP address, set an IP address manually. (p.87)
•
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p.90) and set the router to be able to use it.
•
If the problem persists, consult your Internet Service Provider or telecommunications
company.
Cannot select the
file during DLNA
operations
•
Is media server of the connected equipment prepared? (p.84)
•
Check applicable data format. (p.107, 108)
Cannot operate
VIERAConnect
•
Check the connections and settings. (p.85 - 90)
•
The server or connected line might be busy now.
Other
The TV does not switch
On
•
Press and hold the standby On / Off switch on the remote control for about 1 second if
Power LED is red.
•
Check the mains lead is plugged into the socket.
•
The fuse in the mains plug may have blown. Replace it with one of an identical rating
(p.4)
The TV goes into
Standby mode
•
Auto power standby function is activated. (p.10)
•
The TV enters Standby mode about 30 minutes after analogue broadcast ends.
The remote control
does not work or is
intermittent
•
Are the batteries installed correctly? (p.7)
•
Has the TV been switched On?
•
The batteries may be running low. Replace them.
•
Point the remote control directly at the front of the TV (within about 7 m and a 30
degree angle of the front of the TV).
•
Situate the TV so that sunshine or other sources of bright light do not shine on the TV’s
remote control signal receiver.
Parts of the TV become
hot
•
Temperature rises of parts of the front, top and rear panels will not pose any problems in
terms of performance or quality of the TV.
Overcurrent error
message appears
•
The connected USB device might cause this error. Remove the device and turn the TV
Off with Mains power On / Off switch, then turn it On again.
•
Check if foreign objects are inside the USB port.
An error message
appears
•
Follow the message’s instructions.
•
If the problem persists, contact your local Panasonic dealer or the authorized Service Centre.
On screen messages
Message Meaning / Action
All contents will be lost.
Are you sure to delete this device?
•
Once you format the USB HDD, all the recorded programme will be erased.
All tuning data will be erased
•
[Shipping Condition] will erase all tuning data (p.62)
Are you sure ?
•
Confirm correct operation.
Are you sure you want to delete
this timer?
Press OK to delete timer.
Press RETURN to return.
•
Confirm correct operation.
Bad signal
•
The signal is weak. Check the aerial is plugged in properly. It may be necessary to
have an aerial / dish installer check the signal and aerial / dish alignment.
•
Reset channels. (p.48, 49)
Child Lock is active!
Press OK to enter PIN.
•
The selected channel is locked in Child Lock (p.60). You must enter the PIN number
before the channel will be displayed.