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Terri HawkinsSep 3, 2025
How to enable camera communication with Panasonic WX-CC412BP Control Unit?
- CCourtney SimpsonSep 3, 2025
To enable communication with cameras, register the cameras that are to be connected.
How to enable camera communication with Panasonic WX-CC412BP Control Unit?
To enable communication with cameras, register the cameras that are to be connected.
Why can't I talk to customers on my Panasonic Control Unit order post?
If paging between store personnel is working, but talking with customers via the order post on your Panasonic Control Unit is not, check whether the order post is properly connected.
Why are my Panasonic Control Unit headsets still out of range after registration?
If an All-In-One Headset or belt pack remains out of range on your Panasonic Control Unit even after being registered to a Center Module, set the unit to “Narrowband” when using WX-CT420, WX-CH450, WX-CH455, or WX-CH457P (software version earlier than 2.0).
How to fix no communication with cameras on Panasonic Control Unit?
If you cannot communicate with the cameras connected to your Panasonic Control Unit, ensure the cameras are registered in the Center Module. Also, check if the unit's IP address is the same as another device. If it is, restart the unit after changing the IP address.
Why is the microphone volume so low on my Panasonic Control Unit order post?
If the voices from the order post microphone on your Panasonic Control Unit are inaudible or very quiet, the microphone may not be correctly installed. Verify that the order post microphone is properly connected and that the [Outside Mic] settings are correct.
Why does the communication break up on my Panasonic Control Unit?
If communication with your Panasonic Control Unit breaks up, or it's hard to hear, the All-In-One Headsets or Belt Packs may be too far from the Center Module. Obstructions like concrete walls or metal devices between the Center Module and the headsets/belt packs can also cause this. Contact the store where you purchased the unit, and move it to a location without obstructions.
Why images from Network Cameras are not being displayed on Panasonic Intercom System?
If the images from the Network Cameras are not displaying on the Center Module of your Panasonic Intercom System, confirm that the authentication settings for the network cameras and the “Network Camera settings” of this unit are the same.
What to do if it is not possible to upload message voice source files to Panasonic Intercom System?
If you're unable to upload message voice source files to your Panasonic Intercom System, consider the following: * If no SD card is inserted, the remaining capacity will display as “----------KB/----------KB” when you click the [SD memory card] button in the Setup menu panel. * Ensure that the files you're trying to upload are not larger than the available space on the SD card. * Verify that the SD card is not locked, as this will prevent files from being uploaded.
Why Center Module of Panasonic Intercom System cannot be accessed via the Internet?
If you're having trouble accessing the Panasonic Intercom System's Center Module via the internet: * Ensure that the default gateway and DNS server address are correctly set. If you're using a DDNS service, double-check its settings. * If the router lacks UPnP, configure port forwarding to enable internet access to the Center Module. Consult your router's manual for guidance on setting up port forwarding. * Configure the router to permit access via the Internet. Refer to the router's manual for setup instructions. * Access the module using the Center Module's IP address used for internet access (the global address) along with the Center Module's port number.
Why is there an echo in my Panasonic Control Unit headset?
An echo from the headset earpiece during microphone use can occur due to several reasons. It might be that the order post speaker and microphone are too close or not securely anchored, causing vibrations. Ensure they are sufficiently distanced and firmly mounted to absorb vibrations. High audio input and output levels can also cause an echo. Lower the audio input and output levels (OUT MIC/OUT SP) for the order post. Finally, the echo canceller might be off or set too low. Adjust the echo canceller to an appropriate level, with the default setting being “MID.”
General| Brand | Panasonic |
|---|---|
| Model | WX-CC412BP |
| Category | Control Unit |
| Language | English |
