PAX A920 Pro User Manual

Getting started
with PAX A920 Pro
Paper roll
Make sure the paper roll is correctly inserted and ready to print.
Battery cover
On the underside of the terminal, swipe the button on the battery
cover to remove it. Check the battery for a security tab and
remove it if required. Reinsert the battery and close the cover.
Power button
You can find the power button on the right-hand side. Press and
hold for a few seconds to turn on or off. If the terminal starts
downloading software, wait a few minutes until it finishes.
Do you need more info?
Scan the QR code.
Connecting to the internet
Your terminal comes with a pre-installed 4G SIM card that
automatically connects to the mobile internet. For a more stable
connection, swipe down from the top of the screen and select
the Wi-Fi icon, choose your network, and enter the password.
Payments app
Make sure your terminal is switched on and connected to the
internet, then launch the Payments app from your home screen.
Choose your manager PIN and you’re all set (your manager PIN or
security PIN can be changed at any time under PIN security in
the main menu).
Battery status and charging
Your terminal comes with a pre-installed 4G SIM card that
automatically connects to the mobile internet. If the battery is
red, you’ll need to charge the terminal. To do this, plug the
USB-C charger directly into the terminal and power socket
or charging base.
Nearly there! Remove the security tab
on battery, switch the terminal on,
launch the app, and you're ready to start.
Battery status
Connectivity
status
Paper roll
USB
charging
port
Battery
cover
Power button
Card reader
Volume
button
Mag stripe
Contactless
card reader
Battery fully charged Battery charging
4G
Cellular connection Wifi connection

PAX A920 Pro Specifications

General

Operating System	Android 8.1
Display	5.5-inch IPS, 1280 x 720 pixels
Memory	2GB RAM, 16GB Flash
Connectivity	4G, Wi-Fi, Bluetooth
Card Reader	EMV, NFC, magnetic stripe
Camera	5MP
Security	PCI PTS 5.x
Printer	Integrated thermal printer

Summary

Terminal Component Checks

Battery Cover Inspection

Remove battery cover to check for and remove security tab. Reinsert and close.

Paper Roll Insertion

Ensure the paper roll is correctly inserted for printing.

Power Button Operation

Press and hold the right-hand side button to turn the terminal on or off. Wait for software downloads.

Battery Status and Charging

Charging the Terminal

Connect the USB-C charger to the terminal when the battery is red.

Internet Connectivity

Connecting to the Internet

Terminal connects via 4G SIM. For stable connection, use Wi-Fi by selecting network and entering password.

Payments App Usage

Launching the Payments App

Launch the app after powering on and connecting to the internet. Set manager PIN.

Taking Payments

Process of Taking Payments

Launch Teya Payments app, enter amount, confirm. Print customer or merchant receipt if desired.

Refunding Transactions

Issuing a Refund

Navigate to Transactions and refunds, select transaction, issue refund, enter PIN, confirm amount.

Viewing Transaction Totals

Automatic Daily Reset

Totals reset at 5 AM. View current day's earnings via Summaries > Opened summary.

Settlement Schedule

When Settlements Occur

Transactions settle next business day. Weekend/holiday settlements are on Monday/next business day.

Accessing Additional Features

Managing Terminal Features

Access features like Tips and Pay by Link via Manage features in the app menu using manager PIN.