26 Quick Start and Reference Guide
Holder for PCI Steering,” please contact Micro-
soft Technical Support.
Assigning an IRQ: Only computers with an
updated BIOS will be able to assign an avail-
able IRQ to the PCI slot on the motherboard.
Check your computer’s documentation, or the
motherboard itself, for the number of the PCI
slot.
If you have a VIA Chip-based motherboard:
Computers with this chipset, particularly
those running Windows 98, frequently have
problems installing PCI modems unless the
VIA IRQ Routing Miniport Driver is installed.
If your computer’s user’s manual doesn’t tell
you if your motherboard is VIA chipset-based,
you need to look on the motherboard itself to
check. If you do have a VIA Chip-based moth-
erboard, you can download VIA’s IRQ Routing
Miniport Driver from:
www.via.com.tw/support/faq.htm.
Problem: Your modem seems to install under Win-
dows 95, 98, NT 4.0 or 2000, but Windows
cannot find it later.
Solution: If your computer has a built-in modem on the
motherboard, Windows may reinstall it the
next time you start up. Consult your com-
puter’s documentation or call your computer’s
manufacturer to get instructions on how to
disable the built-in modem.
Problem: The software cannot find the modem and
the modem does not respond to AT com-
mands. (The following comment applies to
many other problems as well.)
Solution: The most common error with modems is that
the communications software is not configured
for the same COM port as the modem. Check
which COM port the modem is using. Make
sure that the software’s COM port setting
matches the modem’s COM port setting.
Another problem is that COM port resources
may be in use by another device. Make sure
To Next Page
Loading...