Petmate Fresh Flow User Manual

instructions
Doskocil Manufacturing Company, Inc. dba Petmate • PO Box 1246, Arlington, TX 76004-1246
1-877-PETMATE • www.petmate.com
© Doskocil Manufacturing Company, Inc. 2010
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replacement pump
1. First remove cover, then water
reservoir, then filter reservoir.
NOTE: Do not remove
strainer.
2. Press pump unit firmly in area marked
“Pump”. Suction cups must grip the
bottom of base.
4. Replace filter reservoir unit.
Reservoir locks strainer in
place.
3. Open grommet and close around power
cord. Insert grommet into base.
6. Insert pump connector cord into AC
adapter. Plug into electrical socket.
NOTE: Pump may take two to three
minutes before it begins circulating
water down the slide. If it does not, un-
plug in-line connector and re-connect.
5. Fill bowl with water to 1/2”
below rim. Replace water
reservoir, and replace cover.
1
2
4
3
5
6
BEFORE PROCEEDING: MAKE SURE PUMP
INTAKE COVER IS SNAPPED ON SECURELY
Remove
grommet.
Bowl
Overhead
View
missing

Petmate Fresh Flow Specifications

General

Brand	Petmate
Model	Fresh Flow
Category	Pet Care Product
Language	English

Summary

Product Setup and Operation

Initial Preparation

Ensure pump intake cover is securely snapped on before proceeding with installation.

Assembly and Installation Steps

Follow the numbered steps to correctly assemble and install the replacement pump unit.

Troubleshooting Common Issues

Vibrating Noise Solutions

Solutions for when the pump unit makes a vibrating noise during operation.

Overflow During Startup

Addresses overflow issues that may occur when the unit is first started up.

Insufficient Water Pumping

Solutions for when the unit does not pump enough water.

Air Suction Noise

Addresses air suction noise and water gurgling sound.

Pump Not Coming On

Troubleshooting steps for when the pump does not operate.

Maintenance and Cleaning

General Maintenance Warnings

Do not let the pump run dry; add water immediately if noise occurs.

Pump Care and Water Quality

Use bottled water if tap water causes mineral build-up; clean pump and strainer weekly.

Filter and Cleaning Schedule

Replace charcoal filter every 15-30 days; clean bowls and reservoirs with mild soap.

Pump Cleaning Procedure

Monthly steps to unplug, disassemble, clean the impeller, and reassemble the pump.

Safety Precautions

Electrical Safety

Only the pump and cord connecting to the transformer should contact water. Unplug if damaged.

Cord Management and Operation

Create a drip loop; do not run the pump dry or when not submerged. Keep unplugged when not supervised.