Philips HD9876 - Troubleshooting

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Storage
1 Unplug the appliance and let it cool down.
2 Make sure all parts are clean and dry before storing.
3 Insert the cord into the cord storage compartment.
Note: Always hold the Airfryer horizontally when you carry it. Make sure that you
also hold the drawer on the front part of the appliance as it can slide out of the
appliance if accidentally tilted downwards. This can lead to damaging of the
drawer.
Note: Always make sure that the removable parts of the Airfryer e.g. removable
mesh bottom, etc. are fixed before you carry and/or store it.
Troubleshooting
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The outside of the appliance
becomes hot during use.
The heat inside radiates to the
outside walls.
This is normal. All handles and
knobs that you need to touch
during use stay cool enough to
touch.
The pan, the basket, and the inside
of the appliance always become
hot when the appliance is
switched on to ensure the food is
properly cooked. These parts are
always too hot to touch.
If you leave the appliance
switched on for a longer time,
some areas get too hot to touch.
These areas are marked on the
appliance with the following icon:
As long as you are aware of the
hot areas and avoid touching
them, the appliance is completely
safe to use.
My home-made fries do not turn
out as I expected.
You did not use the right potato
type.
To get the best results, use fresh
floury potatoes. If you need to
store the potatoes, do not store
them in a cold environment like in
a fridge. Choose potatoes whose
package states that they are
suitable for frying.
The amount of ingredients in the
basket is too big.
Do not overfill the basket or
exceed the maximum filling level
6.