26
English
Problem Possible cause Solution
The screen on the Airfryer shows
"E1".
Your Airfryer might be stored in a
place where it is too cold.
If your device was stored at a low
ambient temperature, let it warm
up to room temperature for at
least 15 minutes before you plug it
in again.
If your display still shows "E1", call
the Philips service hot line or
contact the Consumer Care Center
in your country.
E2 You have entered the wrong WiFi
credentials.
Enter the correct WiFi credentials.
E3 The connectivity feature has a
defect.
Use the appliance without the
connectivity feature. Call the
Philips service hotline or contact
the Consumer Care Center in your
country.
E5, E6, E8, E9, E12 There might be a software issue. Unplug the Airfryer and plug it in
again. If your display still shows
the error code, call the Philips
service hot line or contact the
Consumer Care Center in your
country.
E10 A problem occurred while cooking
with an auto-cook program.
Unplug the Airfryer and plug it in
again. Please make sure you are
connected to your WiFi so that the
Airfryer can perform a firmware
update if available. Restart the
auto-cook program.
If your display still shows the error
code, call the Philips service hot
line or contact the Consumer Care
Center in your country.
E11 The Airfryer was operated at
power voltages outside the
specified boundaries.
Unplug the Airfryer and plug it in
again. Try using another socket.
Unplug other appliances that are
using the same socket.
If your display still shows the error
code, call the Philips service hot
line or contact the Consumer Care
Center in your country.
To Next Page
Loading...
