Philips HTL3320 - Troubleshooting; No Power Issues; No Sound Issues; Remote Control Malfunctions

15
English
7 Troubleshooting
Warning
• Specicationsanddesignaresubjecttochange
without notice.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at www.
philips.com/welcome.
No power
• EnsurethattheACcordisproperly
connected.
• EnsurethatthereispowerattheACoutlet.
• Press standby button on the remote
control or Soundbar to turn the Soundbar
on.
No sound
• Increasethevolume.PressVolumeUpon
the remote control or on the Soundbar.
• Press (MUTE) on the remote control to
ensure the Soundbar is not muted.
• Presssourcebuttonstoselectadierent
input source.
• WhenusingeitheroftheDigitalinput,if
there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
• YourTVmaybesettovariableaudiooutput.
Conrmthattheaudiooutputsettingisset
to FIXED or STANDARD, not VARIABLE.
Consult your TV’s user manual for more
detailed information.
• IfusingBluetooth,ensurethatthevolume
on your source device is turned up and that
the device is not muted.
Remote control does not work
• Beforeyoupressanyplaybackcontrol
button,rstselectthecorrectsource.
• Reducethedistancebetweentheremote
control and the unit.
• Insertthebatterywithitspolarities(+/-)
aligned as indicated.
• Replacethebattery.
• Aimtheremotecontroldirectlyatthe
sensor on the front of the unit.
I can’t nd the Bluetooth name of this
unit on my Bluetooth device
• EnsuretheBluetoothfunctionisactivated
on your Bluetooth device.
• Re-pairtheunitwithyourBluetoothdevice.
This is a 15 mins power off function,
one of the ERPII standard requirement
for saving power
• Whentheunit’sexternalinputsignal
level is too low, the unit will be turned o
automatically in 15 minutes. Please increase
the volume level of your external device.
The subwoofer is idle or the indicator
of subwoofer do not light up
• Pleaseunplugpowercordfromthemains
sockect, and plug it in again after 3 minutes
to resent the subwoofer.