Philips SRP4004 - Service and Support; Frequently Asked Questions

12 EN
4Serviceandsupport
4.1 Frequentlyaskedquestions
Inthischapteryouwillfindanswerstothemost
frequentlyaskedquestionsaboutyouruniversal
remotecontrol.
 Setup
Icannotentersetupmode.
Batteryleveltooloworbatterylifetimecame
toanend.
• Replacethebatteries.Seechapter2.1.
Thebrandcodeformydeviceismissinginthe
‘Shortlistofbrands’intheQuickStartGuide.
The‘Shortlistofbrands’onlymentionsthemost
commonTV,DVD,CBL/SATandVCRbrands.
• Youwillfindacompletebrandlistonpage
44-55ofthisusermanual.
•
Use‘9999’as4-digitcodeincaseyoucannot
findyourbrandinthecompletebrandlist.
Notethatusing‘9999’mayresultinalong
setup(upto15minutes).
MyTVswitchesOFFinstep4butdoesnot
switchONagaininstep5.
TVsofsomebrands(e.g.Panasonic)onlyswitch
ONafteralongpressononeofthedigitkeys.
Afteralongkeypressinsetupmodetheremote
controlwillstarttryingtoimprovethekey(see
chapter2.3.2)insteadofswitchingONtheTV.
• Inthiscase,switchONtheTVmanually
orusetheoriginalremotecontrolforthis.
Continuewithstep6.Aftersuccessfully
completingsetup,theremotecontrolwill
switchONtheTVwithalongkeypresson
oneofthedigitkeys,justasyouroriginal
remotecontrol.
Aftersetup,notallkeysworkasexpected.
• Tryimprovingthe
key(s) .Seechapter2.3.2.
HowdoIsettheremotecontrolforcombo
devices(TV/VCR,TV/DVD,DVD/VCR,etc)?
Somecombodevicesrequireyoutosetuptwo
differentsourceselectionkeystocontrolboth
partsofthecombodevice.Forexample,ifyou
haveaTV/DVDcombo,youmightneedtoset
uptheremotecontrolforbothTVandDVDto
operateyourTV/DVDcombo.
 Operation
Theremotecontroldoesnotwakeup
anymore.
Batteryleveltooloworbatterylifetimecame
toanend.
• Replacethebatteries.Seechapter2.1.
ThedeviceIwanttooperatedoesnotrespond
atall/doesnotrespondtoallofthekey
commands.
• Checkifthekeysyoupressareavailableon
theoriginalremotecontrolofthedevice.
• Tryimproving
keys .Seechapter2.3.2.
Wrongcodeselectedduringsetup.
• Setuptheremotecontrolagainforthe
device.Alwaystestifthedeviceresponds,
beforeleavingsetupmode.Seechapter2.2.
Itmaybethatthekeysthatyouaretryingtouse
haveadifferentnamingontheoriginalremote
control.
• Tryoutallkeystofindtheone(s)youneed.
 Batteries
WillmysettingsbedeletedwhenIreplacethe
batteries?
No.
Allusersettingswillberetainedinthe
remotecontrolmemoryduringbattery
replacement.
SRP4004_27__Manual_80_210.indd 12 25-09-09 13:19