47
My phone is ringing, the indicator light is solid blue but
there is no ringing signal through my hearing aids.
J ComPilot Air II is out of range
of your hearing aids.
J Phone is set to vibrate.
J You are already on a
phone call and a second
call cannot be recognized.
My phone rings but the name of the caller is not heard
acoustically.
J The caller identication
feature is not available or not
enabled on your phone.
J Two phones are connected to
your ComPilot Air II.
J Caller identication may be
switched o.
Causes
J Wear ComPilot Air II
correctly clipped to your
clothing with max. 40 cm (16")
distance to your hearing aids.
J Enable ring tone on phone.
J Hang up the rst phone call,
then accept the second call.
J Please refer to your phone’s
user guide to check the
availability of this feature.
J If two phones are connected
caller identication is only
available on the phone
that was last paired to
ComPilot Air II.
J Please ask your hearing
care professional to enable
caller identication on
your ComPilot Air II.
What to do
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