Play-Fr
Receiver Warranty
Phorus, as the manufacturer, provides a one-year limited manufacturer's warranty
to
the original purchaser
of
the
Play-Fi™
Receiver
(the
"Product")
from the date
of
original purchase
("Warranty").
This
Warranty provides you certain
legal
rights and you may have additional protections under your
local laws. Please
keep your receipt or bill
of sale
to
preserve your warranty rights.
Warranty
Applicability:
This Warranty covers
all
defects
in
material and workmanship
of
the Product under
normal
use. For
all properly and
timely
submitted warranty claims, including a copy
of
the
original receipt or
bill
of
sale,
Phorus
will
either
(i)
repair the defect at no charge, using new parts or refurbished parts that are equivalent to new
in
performance and
reliability;
(ii)
exchange the Product
with a product that is new or refurbished that is equivalent
to
new
in
performance and
reliability
and is at
least functionally
equivalent
to
the original Product; or
(iii)
refund the purchase price
of
the
Product. Phorus may request that you replace defective parts with
user-installable
new or refurbished parts that Phorus provides
in
fulfillment
of
its warranty obligation. A replacement product or part,
including a
user-installable
part that has been
installed
in
accordance with instructions provided by Phorus, assumes the remaining warranty
of
the original Product or
90
days from the date
of
replacement or repair, whichever provides
longer
coverage for you. When a Product or part is exchanged, any replacement item becomes your property and the replaced item becomes Phorus'
property.
Warranty
Eligibilitv:
Original U.S.-Iocated
purchasers
of
the Product having purchased the Product from
an
authorized
U.S.-Iocated
retailer
of
Phorus products are entitled
to
certain rights under this
Warranty
as
defined herein. For warranty service outside
of
the
U.S., please
contact your
local
Phorus product retailer. Proof
of
purchase is
also
required as part of the making a warranty
claim. Please
retain your receipt or
bill
of sale
evidencing your purchase.
Process for Initiating
Warranty Service:
If
you require technical or warranty support,
please visit our web site at http://www.phorus.com/support,
email
us at warranty@phorus.com or write
to
us at
Phorus, Attention: Customer Service, 16255 Ventura Boulevard,
Suite 310,
Encino, CA 91436 for more information about submitting a warranty
claim.
DO
NOT
RETURN
THE
PRODUCT
TO
THE
RETAILER
FOR
WARRANTY SUPPORT.
Warranty
Exclusions:
Phorus does not warrant that the Product
will
operate without interruption or that the Product
will
operate error-free, or that
all
errors are capable of being or
will
be corrected by
Phorus. External conditions out of the control
of
Phorus may affect the
overall
performance
of
the Product,
including
without
limitation,
network configuration, network performance, distances between
the Product and the network connection and/or content sources, other third party devices utilization
of
the network, or general environmental radio interference with the Product. This Warranty does not
cover damages or defects
(i)
caused by abuse, accident, casualty, misuse, unreasonable use or neglect;
(ii)
resulting from failure
to
follow
usage instructions;
(iii)
to
a Product or part that has been
modified
to
alter
functionality or capability without the written permission of Phorus;
(iv)
to
any decorative or cosmetic surface or exterior;
(v)
to
any Product on which the
serial
number has been effaced,
modified or removed;
(vi)
to Products used for other than personal home use;
(vii)
occurring during shipment; (viii) occurring
by
repairs performed by a repair service not previously approved or
authorized by Phorus; and
(iv)
caused by your failure
to
implement any bug fixes or error corrections
to
the Product which are made
available
by Phorus. All
repairs
to
or replacement of Products
subject
to
improperly or untimely-submitted warranty
claims will
be the responsibility of the claimant. The claimant
will pay
all
shipping charges for the shipment of the Product
to
Phorus' repair service
location. Phorus
will
pay reasonable return shipping charges for the return of the Product
to
the claimant within the
U.S.
Phorus
is
not responsible for any damages caused by
claimant's
improper
packaging or shipment of the Product to Phorus' repair service location. This Warranty does not cover the cost
of
installation
or removal of
installation, normal
set-up or adjustments
claims
based on
misrepresentation by the
seller
or performance variations resulting from installation-related circumstances such
as
source
quality
or
AC
power.
Voiding
Warranty:
All
repairs
of
Products must be done by a Phorus-authorized repair service. Any repairs performed by a repair service not previously approved or authorized by Phorus will
void this
Warranty. Do not open the Product
unless
authorized by Phorus. Opening the casing of the Product (not its packaging)
will
void this Warranty and may cause damage that is not covered by this
Warranty.
Only
Phorus or Phorus' repair service
should
perform service
on
the Product.
LIMITATIONS OF APPLICABLE WARRANTIES:
TO
THE EXTENT
PERMITTED BY
LAW,
THIS WARRANTY AND
THE
REMEDIES SET FORTH ABOVE
ARE
EXCLUSIVE
AND
IN
LIEU
OF
ALL
OTHER
WARRANTIES, REMEDIES AND
CONDITIONS,
WHETHER
ORAL, WRITTEN,
STATUTORY,
EXPRESS
OR
IMPLIED. ALL
STATUTORY
AND
IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,
WARRANTIES
OF
MERCHANTABILITYAND FITNESS
FOR
PARTICULAR PURPOSE
ARE
HEREBY
LIMITED TO
THE
TERMS
AND
CONDITIONS
AS
SET FORTH HEREIN, UNLESS SUCH LIMITATIONS
ARE
PROHIBITED BY APPLICABLE
LAW.
LIMITATIONS OF REMEDIES AND
LIABILITIES:
PHORUS' TOTAL
AND AGGREGATE
LIABILITY FOR
ALL
CLAIMS ARISING
HEREUNDER AND ANY AND ALL
APPLICABLE WARRANTIES
AT
LAW
ARE
LIMITED TO
THE
REPAIR
OR
REPLACEMENT
OF
ANY
DEFECTIVE
PRODUCT,
AS DETERMINED
IN
PHORUS' DISCRETION,
AND ALL
INCIDENTIAL
AND
CONSEQUENTIAL
DAMAGES ARE
HEREBY EXCLUDED,
UNLESS SUCH LIMITATIONS
AND
EXCLUSIONS
ARE
PROHIBITIED BY APPLICABLE
LAW.
Third Partv Content Support:
Phorus may offer access to third party content or third party content providers via the Product. Phorus reserves the right
to
alter, change, discontinue or modify access
to
any third party content or third party content provider at any time, for any reason. Phorus disclaims
all
warranties and representations that Phorus offers,
will
offer or support any third party content or
third party content provider.
For more information, contact:
Phorus, LLC
Attention: Customer Service
16255 Ventura Boulevard
Suite 310
Encino, CA 91436 U.S.A.
01-31-000012-01
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