11 Customer Service Department
For enquiries and orders, contact your PI representative or send us an email.
If you have any questions concerning your system, provide the following information:
■ Product and serial numbers of all products in the system
■ Firmware version of the controller (if applicable)
■ Version of the driver or the software (if applicable)
■ Operating system on the PC (if applicable)
If possible: Take photographs or make videos of your system that can be sent to our
customer service department if requested.
Customer service address:
Physik Instrumente (PI) GmbH & Co. KG
Auf der Roemerstrasse 1
76228 Karlsruhe
Germany
service@pi.de
www.pi.de
11 CUSTOMER SERVICE DEPARTMENT
P843M0001EN ‒ 2/23/2021
27
M O T I O N | P O S I T I O N I N G