Q&A
If the terminal does not operate normally, please refer to
Q: Water comes into the barcode scanner. What shall I do?
A: First, remove the battery from the barcode scanner, and dry it up at the dry place for a
certain period of time.
Q: Power is not on.
A: Check if the battery is inserted properly and use after charging the battery for a certain
period of time.
Q: A battery is not charged.
A: Check if the barcode scanner is properly connected to the charger.
Q: Barcode is not scanned.
A: 1. Angle of scan many be incorrect. Scan at a right angle.
2. Barcode cannot be read if you scan barcode too far. Move close and scan barcode.
3. The barcode may be damaged. Scan other barcodes for check.
Q: Barcode data scanned by PDA is not transmitted.
A: 1. When transmitting Bluetooth, check if PDA supports the Bluetooth function.
2. Check if the Bluetooth of PDA is set properly.
3. When sending Bluetooth through data cable, check if cable is connected correctly.
Q: Data is not sent from PC.
A: 1. Check if data cable is connected properly.
2. Check if the connection program is correctly installed in a PC.
Q: Heat is generated in the barcode scanner
A: If you use the product for a long time, heat is generated sometimes. Use the product in relief
because product performance is not affected.
Q: Lifetime of a battery is reduced.
A: Batteries are consumables. Lifetime may be reduced depending on period of use. Please,
replace by a new battery.
If the terminal does not operate normally, please refer to:
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