Pidion BI-500 - Customer Service; Before Asking for After-Sales Service; Customer Care Center of Bluebird Soft Inc.; Work Hours

Empowering Mobility Page 47 of 47 Bluebird Soft Inc.
BI-500 User Manual
- If a problem still remains even if you check the above items, please contact a nearby
Customer Service Center.
- The warranty period (one year after the purchase date) for the product is one year.
Customer Service
1. Before asking for after-sales service
• Before requesting after-sales service, the user needs to back up data in the device in person.
• We do not backup products registered at the customers service center.
Therefore, we are not responsible for any damage or loss of data.
2 Customer care center of Bluebird Soft Inc.
• Phone : +82-2-1588-1380
• Fax : +82-2-548-0870
• E-Mail : gcs@bluebird.co.kr
• Address : 1242, Gaepo-dong, Gangnam-gu, Seoul, Korea
3. Work hours
• Mon.-Fri. : 9 A.M. ~ 6 P.M. (GMT Time: +9 Hours)
• We do not work on Saturday, Sundays and National Holidays.
4. How to ask for after-sales service
• For after-sales service, please contact your local dealer or our customer care center.
• Do not remove the label of the product on purpose.
• Make sure to deliver the product in a safe way.
Bluebird Soft is not liable for device loss during delivery.
For any enquires of problems or inconveniences while using the product please call +82-2-
1588-1380.