SYMPTOMS REMEDIES
Insufficient heat in the holding
cabinet
Check circuit breaker.
Check if blower is operating.
Check for faulty thermostat. Indicator light should come “ON” when
thermostat is turned up.
Check to see if door fits properly.
Excessive heat in holding
cabinet
Check for faulty thermostat. Indicator light stays “ON” at all times.
Check to see if humidity burner cycles off with the indicator light.
Insufficient humidity in the
holding cabinet
Check fuse.
Check relay for water solenoid valve.
Check water supply to proofer.
Check for faulty solenoid valve.
Check for stuck water float.
Check relay for steam generator heating element
Check for faulty heating element.
Excessive humidity in the
holding cabinet.
Check for water level being too high.
Check float for being stuck in the down position.
Check water solenoid valve for sticking open.
TROUBLESHOOTING GUIDE
If problems are not found by the following checks, then you should contact your Authorized
Parts and Service Dealer for service. They have the necessary parts and training to repair
your unit quickly and efficiently.
DANGER: Disconnect all power to unit before servicing.
NOTE: Piper’s automatic steam and humidity systems MUST be connected to a source
of clean and filtered water. The filter removes solid particles and dissolves minerals
(such as what is commonly found in hard water) to prevent scale build-up on the water
heating element.
Call Piper Products directly at 800-544-3057 if you need further assistance.
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