Troubleshooting | 15
Troubleshooting
Problem Possible Cause Solution
No image appears on
the screen
Computer is not
powered on.
Turn on computer.
Power cord is not
securely connected.
Tighten power cord connection and turn
on computer.
Video cable
connected incorrectly.
Make sure the first display of a dual-
headed system or the only display of a
single-headed system is connected to the
Video 1 port on the Dome DX2 display
controller.
VGA not enabled Incorrect DIP switch
settings.
You may need to remove the Dome DX2
display controller to check the DIP switch
settings. You can enable VGA on the
Dome DX2 display controller or use a
separate VGA card.
Conflict with driver
version
A previous version of
the display driver is
still installed on the
computer system.
Remove any existing Dome display driver
before you install a more recent version.
The installation CD
contains a file older
than the one currently
on your system.
The Confirm File Replace dialog box
appears if the installation CD contains a
file older than the one currently on your
system. Click No to the question
Overwrite the newer file? or click No to All.
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