35
PS2_0001 [EN]
Troubleshooting
If the device is not working properly
or acting strangely, try resetting it
(Page 34). This may resolve the
issue.
If resetting does not resolve the issue,
check the following items.
The Mode Indicator LED is lit up in
red.
See “Resetting” (Page 34)
and try resetting the device.
If this does not resolve the
issue, check the content of the
Warranty (Page 41), and
then contact “Ploom Exclusive
Customer Service” (back
cover).
The Mode Indicator LED is flashing
in orange.
This means that the device
cannot be used temporarily
because it has become too
hot (or too cold) due to its
current status, the ambient
environment, etc. Wait until the
Mode Indicator LED turns o
before using the device again.