point 5 Series - Hints and Tips

28
The induction hob
cannot be turned
on.
No power. Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls
are unresponsive.
The controls are locked. Unlock the controls. See section
‘Using your induction cooktop’ for
instructions.
The touch controls
are dicult to
operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
HINTS AND TIPS
Problem Possible causes What to do
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of dierent metals
vibrating dierently).
This is normal for cookware and
does not indicate a fault.
The induction hob
makes a low
humming noise
when used on a high
heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob o.
This is normal and needs no action.
Do not switch the power to the
induction hob o at the wall while
the fan is running.