TROUBLESHOOTING
If the Polaris cleaner displays the following actions, adjustments may be necessary to restore
performance. Refer to exploded parts diagram for part references.
If the Polaris cleaner displays the following actions, adjustments may be necessary to restore
performance. Refer to exploded parts diagram for part references.
Action: Hangs up on steps or other obstacles for longer than 3 minutes.
Solution: 1. Check the wheel RPM.
2. Verify the back-up valve is cycling.
3. Adjust the thrust jet.
4. Remove unnecessary pool hardware or install a Ladder Guard Kit (order part
#G21 from a Polaris dealer).
Action: Polaris is sluggish, running with less power than normal.
Solution: 1. Check the filter screen in the in-line filter and clean, if necessary.
2. Clean the skimmer basket, pump basket, and pool filter.
3. Check all of the hoses, connections, and swivels for leaks that could cause
loss of water pressure.
4. Check the wheel RPM.
Action: Polaris flies around the pool and/or does not make contact with the
bottom.
Solution: 1. Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief
valve to decrease water flow to the cleaner.
2. Confirm that the blue restrictor disk is installed in the UWF to decrease water
flow. Or, install the red restrictor disk to decrease water flow even more.
3. Verify the back-up valve is cycling. Hold the valve out of the water and watch
the jet. It should come on and go off.
Action: Polaris does not back up.
Solution: 1. Verify the back-up valve is cycling.
2. Check the wheel RPM.
3. If the bag is full, empty it.
4. If head float has water in it, replace it.
5. Make sure feed hose is floating.
Action: Polaris only turns in one direction.
Solution: 1. Adjust the thrust jet.
2. Make sure feed hose is floating.
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