What to do if Poly TC8 Can’t Pair to the Video System?
If your Poly TC8 can't pair to the video system, it might be due to blocked network traffic on TCP port 18888. To resolve this, allow traffic on TCP port 18888.
Why Zero Touch Onboarding Connection Fails During Initial Setup or After Reset on Poly P014?
If the Zero Touch Onboarding connection fails during initial setup or after a reset, the system might not be able to communicate with the ZTO service because of a firewall and/or web proxy setting. Configure your firewall and/or web proxy, so that the system can communicate with the ZTO service.
How to fix Paired IP Audio Device Disconnection from G7500 Poly Conference System?
To fix a paired IP audio device that is disconnected from the G7500, reconnect cables or factory restore your hardware.
What to do if Poly TC8 Doesn’t Display On the Available Devices List?
If your Poly TC8 doesn’t display on the available devices list, there are a few potential causes: * The device and video system might not be on the same subnet. Ensure they are on the same subnet. * The network switch might not be allowing UDP broadcast traffic forwarded to multicast address 224.0.0.200 on port 2000. Allow traffic to 224.0.0.200 on UDP port 2000. * The device might be paired with another video system. Ensure the device isn’t paired with another video system; if it is, unpair it.
General| Brand | Poly |
|---|---|
| Model | P014 |
| Category | Conference System |
| Language | English |
Highlights features and capabilities available to system administrators.
Guides through the final steps of system setup after initial configuration.
Steps to complete system setup using the system web interface.
Sets up wired LAN properties for the system.
Configures system access, including local and external authentication.
Manages local user accounts and password policies for system access.
Enables authentication using an external directory service like Active Directory.
Manages PKI certificates for securing network connections.
Generates a Certificate Signing Request (CSR) for system trust.
Specifies how the system handles and manages calls.
Configures general settings for connected cameras.
Details supported video codec capabilities like H.265 and H.264.
Explains H.265 video coding and its resolutions and frame rates.
Explains H.264 video coding and its resolutions and frame rates.
Provides methods for updating system software.
Manually updates or sets up automatic software updates via web interface.
Resets system configuration settings to their default values.
Performs a factory restore to erase all data and reset to factory firmware.
Information and management of system logs for troubleshooting.
Accesses consolidated event information for the system and connected devices.
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