Placing or Answering Calls
To place a call, enter your contact’s number and
press the Call
button or the speakerphone
button.
To answer an incoming call, press the Call
button or the Speakerphone
button.
To answer an incoming call during an active call,
press the Call
button or the Speakerphone
button to answer the call. When you
answer the new call, the first call goes on hold
automatically.
End a Call
You can end an active call at any time. To end a
call, do one of the following:
1. Press the End button .
2. If on Speakerphone, press the Speakerphone
button
3. Place the wireless handset in the base station
or charging cradle.
Rejecting Calls
To reject an incoming call, press the End
button. The call is rejected and the handset is
returned to the Home screen.
Muting a Call
To mute the phone or speaker, press the Mute
button. Press the Mute button again to
unmute the phone.
Volume Adjustment
• Press ▲ or ▼ when the handset is idle or
ringing to adjust the ringer volume.
• Press ▲ or ▼ during a call to adjust the receiver
volume of the call.
Putting a Call on Hold
To place an active call on hold, press Options
during the call and select Hold.
To resume a held call, press Options and then
select Resume.
Transferring Calls
To transfer a call to another phone:
1. During a call, press Options, then select
Transfer.
2. Enter a number or select a contact from a
directory or the recent calls list.
3. Press the Call soft key, the Call button, or the
OK button.
4. Talk with your contact, then press Transfer
again to complete the transfer.
To blind transfer a call (transfer a call without
speaking to the contact first):
1. During a call, press Options, then select
Transfer.
2. Enter a number or select a contact from a
directory or the recent calls list.
3. Press Transfer. The call is transferred when
the contact answers the call.
Hosted VoIP Poly
VVX D230 Cordless IP Phone
Quick Reference Guide
Let’s Get Started
A detailed User Guide can be found at: http://www.wowforbusiness.com/support
Common Actions When Using Your IP Phone
Continued on back.
WARNING: You will not be able to access E911: (i) in the event of a power outage; (ii) in the event of a Company
network outage; (iii) if you use your VoIP phone service outside of the Company’s network; or (iv) during
periods when your broadband connection is unavailable. Also, any E911 call placed from this phone will be
linked to the authorized address where your VoIP phone service was originally provisioned. If you move the
physical location of your VoIP phone from the original service location, a call placed to E911 from the new
location will still be linked back to, and identify, the original service location.
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