Poly VVX 600 User Manual

Bluetooth Not Working on Poly VVX 600
Symptom
Your Bluetooth device does not consistently work with your Poly VVX 600 phone.
Applies To
• Poly VVX 600
Resolution
Pair the Bluetooth Device
1. Go to Settings > Basic > Bluetooth Settings > Bluetooth Radio (Off).
2. Turn it On (a message Turning BT radio On, Please wait... will appear for a few seconds).
3. Turn it Off (a message Turning BT radio Off, Please wait... will appear for a few seconds).
4. Turn it On one more time (a message Turning BT radio On, Please wait... will appear for a few seconds).
5. Press the Back Arrow button.
6. Press Manage BT Headsets.
7. On the Bluetooth device, set it to Pairing Mode.
8. On the Poly VVX 600, press Scan.
9. Once the Poly VVX 600 recognizes the Bluetooth device, select the device and press Add (a message Adding
device will appear for a few seconds).
10. Once the Bluetooth device is added, exit out to the main screen and you will see a Bluetooth symbol displayed
in the top-left corner.
https://support.8x8.com/equipment-devices/phones/poly/bluetooth-not-working-on-poly-vvx-600
Updated: Wed, 19 Apr 2023 01:23:44 GMT
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Poly VVX 600 Specifications

General

Touchscreen	Yes
Audio Quality	HD Voice
Power over Ethernet	Yes
SIP Accounts	Up to 16
Wi-Fi	No
Resolution	320 x 240
Ethernet Ports	2 x Gigabit Ethernet
USB Ports	2 USB 2.0 ports
Headset Port	3.5mm headset jack
Expansion Module	Yes, compatible with Polycom VVX Expansion Module
Audio Codecs	G.711, G.722, G.729, iLBC
Lines	6
Supported Codecs	G.711, G.722, G.729, iLBC
Network Interfaces	2 x 10/100/1000 Ethernet
Supported Protocols	SIP
Weight	2.2 lbs

Summary

Troubleshoot Bluetooth Connectivity

Pair the Bluetooth Device

Step-by-step guide to pair a Bluetooth device with the Poly VVX 600 phone.

Update Device Firmware

Identify Cause of Issue