Poly VVX 450 Series - User Manual

1
Poly VVX 450 Series Quick Reference
K
E
F
G
A
D
B
C
H
I
J
A
B
C
D
E
F
G
H
I
J
K
Transfer
Hold
Volume Up / Down
Voicemail
Back
5-Way Navigation
Home
Headset (optional)
Speakerphone
Mute Mic
Soft Keys
Place Calls
You can only have one active call in progress on your phone.
To place a call:
Do one of the following:
• Pick up the handset, press or the , enter the phone number, and press Send.
• Enter the phone number, press Dial, and pick up the handset, press or the .
• Press the Line key, enter the phone number, and select Send.
• Select New Call, enter the phone number, and press Send.
Answer Calls
You can answer calls using the handset, speakerphone, or a headset.
To answer a call:
Do one of the following:
• To answer with the speakerphone, press the or press Answer soft key.
• To answer with the handset, pick up the handset.
• To answer with a headset, press .
End Calls
You can only end active calls. To end a held call, you must resume the call first.
To end an active call:
• Replace the handset in the cradle, press or the , or press the End Call soft key.
To end a held call:
1. Highlight the held call and press Resume.
2. Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a call at any time.
To hold a call:
• Highlight the call and press the Hold soft key or press .
To resume a call
• Highlight the call and press the Resume soft key or press the .
Note: The hold feature applies only to the local phone. Held calls can only be picked
up from the extension they were placed on hold from. If you wish to pick them up
from another extension, use the “Transfer a Call” or “Call Park” feature.

Poly VVX 450 Series Specifications

General

Protocols	SIP
Opus Codec	Yes
Wall Mountable	Yes
Audio Features	Acoustic Clarity Technology
Lines	12 lines
Network	Ethernet 10/100/1000 Mbps dual port
Connectivity	RJ9 headset port
Power	IEEE 802.3af Power over Ethernet (PoE)
Security	Transport Layer Security (TLS)
USB Ports	Two USB ports (2.0 compliant)
Supported Codecs	G.711, G.722, G.729, Opus
Weight	2.2 lbs

Summary

Place Calls

To place a call

Initiate a call using handset, dialer, or line key.

Answer Calls

To answer a call

Accept incoming calls via speakerphone, handset, or headset.

End Calls

To end an active call

Terminate a live call by replacing handset or using soft key.

To end a held call

Steps to end a call that is currently on hold.

Hold and Resume Calls

To hold a call

Instructions for placing an active call on hold.

To resume a call

Steps to retrieve a call from hold.

Redial

Missed, Placed, and Received Calls

Handset Volume and Ringing Volume

Dialing 911

Enable Do Not Disturb

To enable or disable Do Not Disturb

Steps to activate or deactivate the Do Not Disturb feature.

Set Ringtones

To set a ringtone for incoming calls

Guide to selecting ringtones for different call types.

Warm Transferring Calls

Blind Transferring Calls

Transfer a Call to Voicemail

Checking Voicemail

Initiating a Conference Call

Forwarding Calls on an Extension