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Poly VVX D230 User Manual

Poly VVX D230
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7.0.0 | September 2019 | 3725-49215-001A
USER GUIDE
GETTING HELP
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly – formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
© 2019 Plantronics, Inc. All rights reserved. Poly, the
propeller design, and the Poly logo are trademarks of
Plantronics, Inc. All other trademarks are the property of
VVX D230 DECT IP Phone

Table of Contents

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Poly VVX D230 Specifications

General IconGeneral
Resolution320 x 240 pixels
ConnectivityDECT
LinesUp to 8 lines
AudioHD Voice
Standby TimeUp to 100 hours
Headset Jack3.5 mm
PoENo
BluetoothNo
Wi-FiNo
Wall MountableYes
Range980 feet outdoors
Supported CodecsG.711, G.729, iLBC, Opus
Compatible PlatformsBroadSoft

Summary

Getting Help and Support

Important Safety Instructions

Battery Handling and Disposal

Safe procedures for battery replacement and proper disposal guidelines.

Introducing the VVX D230 DECT IP Phone

VVX D230 DECT IP Phone Overview

Details the hardware features of the VVX D230 DECT IP Phone.

VVX D230 DECT Base Station Overview

Details the hardware features of the VVX D230 DECT Base Station.

Base Station Status Indicator

Explains the meaning of the status indicator lights on the base station.

Navigate Handset Menus

Describes how to navigate through the menu structure on the wireless handset.

Base Station Setup Tips

Recommendations for optimal placement and performance of the base station.

Getting Started with the VVX D230 DECT IP Phone

Registering the Wireless Handset

Steps to register a wireless handset to the base station.

Unregistering the Wireless Handset

Procedure to unregister a wireless handset from the base station.

Using Your VVX D230 DECT IP Phone

Placing Calls

How to initiate calls using the wireless handset.

Forwarding Calls

Setting up call forwarding for incoming calls.

Answering and Rejecting Calls

How to handle incoming calls, including answering and rejecting.

Managing Call States (Hold/Resume)

Procedures for placing calls on hold and resuming them.

Placing Intercom Calls

How to make intercom calls to other wireless handsets.

Transferring Calls

How to transfer calls to other handsets or contacts.

Directories and Speed Dial

Contact Directory Operations

Adding, viewing, and managing contacts in the phone's directory.

Sorting, Calling, and Editing Contacts

Sorting the directory, making calls, and modifying contact details.

Deleting Contacts and Enterprise Directory Access

Removing contacts and accessing the enterprise directory information.

Enterprise Directory Search and Speed Dial Setup

Searching enterprise contacts and configuring speed dial entries.

Speed Dial Management

Adding, calling, replacing, and deleting speed dial entries.

Call Logs

Missed Calls Management

Operations for viewing, calling, and deleting missed call entries.

Received Calls Management

Operations for viewing, calling, and deleting received call entries.

Dialed Calls Management

Operations for viewing, calling, and deleting dialed call entries.

Recent Calls Management

Operations for viewing, calling, and deleting recent call entries.

VVX D230 DECT IP Phone Settings

Time, Date, and Ring Type Settings

Configuring time/date format and ring types for calls.

Handset Customization and Call Handling Settings

Customizing keypad tones, language, handset name, and outgoing line.

Information Display and Reset Options

Viewing device information and performing factory resets.

Care and Maintenance

Device Care and Cleaning

Guidelines for handling and cleaning the wireless handset.

Troubleshooting

Handset Range and Registration Issues

Solutions for problems with handset reachability and registration.

Radio Frequency Interference

Advice on avoiding and resolving RF interference issues.

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