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Polycom 410 - Page 3

Polycom 410
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Toendacall:
 HangupthehandsetOR
 PresstheEndCallsoftkey
TransferaCall
Whentransferringacall,youcanuseeitherthewarmorblindtransfermethod. During a warm(or
supervised) transfer, you announce the call to the recipient and share any pertinent information.
Duringablind(orunsupervised)transfer,yousendthecalltotherecipientwithoutannouncingthe
callorcaller.Toperformawarmtransfer,completethefollowinginstructions:
Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill
receiveanewdialtone.
Step2 Dialthenumberorextensiontowhich youaretransferringthecall.
Step3 Waituntilthe otherpartyanswers,announcethe call, andthenpress the Transfersoftkey
againtoconnectthecall.
Toperformablindtransfercompletethefollowinginstructions: 
Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill
receiveanewdialtone.
Step2 PresstheBlindsoftkey.
Step3 Dial the number or extension to which you are transferring the call. Once the systemdials
thenumber,theblindtransferiscomplete.
NOTE: If you misdial the destination number/extension, you can press the cancel soft key to end
your transfer. This will reconnect you with the caller, at which point you can start the transfer
processoveragain.
NOTE: Due to the ten second dialling rulethe incorrect number will automatically be dialled if you
don’tclearitoutintime.Ifthishappensduringawarmtransfer,pressthecancelsoftkeyandstart
thetransferprocessover.
TransferaCallDirectlytoVoic email
Step1 PresstheTransfersoftkey.
Step2 Dial*55plustheextension.Thesystemwillannouncethetransfer.
CallHold
Placeacallonholdandansweritlater.
Step1 PresstheHoldsoftkeytoputacallonhold.
Step2 PresstheResumesoftkeyORthedesiredlineonthedisplayscreentoresumea call.
NOTE:Ifyouhavemorethanonecallonholdfora specificline,youmayusethenavigationwheelto
selectthedesiredlinefromthelistofcallsonholdbeforepressingtheResumesoftkey.

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