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Polycom VVX 400 User Manual

Polycom VVX 400
110 pages
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CloudPBX
User Guide

Table of Contents

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Polycom VVX 400 Specifications

General IconGeneral
RJ-9 ports quantity1
Expansion module supportYes
Ethernet LAN (RJ-45) ports2
Number of handles included- pc(s)
Voice codecsG.722.1C, G.711, G.722, G.722.1, G.729A, G.729B, iLBC
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display resolution320 x 240 pixels
Lines quantity12 lines
Phonebook capacity- entries
Number of VoIP accounts-
Security algorithmsHTTPS, SRTP, SSL/TLS
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Depth180 mm
Width190 mm
Height150 mm
Weight900 g
Package weight1400 g

Summary

Phone Registration and Configuration

Registering and Configuring via Web Utility

Guides on registering the phone and using the Web Configuration Utility for setup.

Chapter 2: Using Basic Features

Answering and Managing Calls

Details how to answer calls and manage them when locked or on shared lines.

Managing Multiple Calls

Explains how to manage multiple calls effectively using phone views.

Placing and Redialing Calls

Details methods for placing calls via dialer, favorites, directories, and redialing.

Calls from Favorites, Recent Calls, and Directories

How to initiate calls using contact lists and favorites.

Call Control: Holding Calls During Conversation

Procedures for placing active calls on hold.

Transferring Calls

Detailed steps for transferring calls, including blind transfers.

Conference Calls: Setup and Management

Guides on setting up, managing, and handling conference calls.

Conference Calls: Splitting and Participant Management

How to split conference calls and manage individual participants.

Voicemail Access and Message Indicator Management

How to listen to voicemail and temporarily remove message indicators.

Viewing and Managing Recent Calls

How to view, sort, filter, and manage the recent calls list.

Contact Directory Management

How to manage contacts, add, update, and delete entries in the directory.

Corporate Directory Access and Contact Dialing

How to access corporate directories, search, and dial contacts.

Corporate Directory Operations and Search Results

How to work with corporate directories and save search results.

Controlling What is Heard

Viewing and Managing Favorites

How to view and make contacts favorites in the directory and on the phone.

Chapter 3: Using Advanced Features

Managing Presence and Buddy Lists

How to update presence status, manage buddy lists, and block contacts.

Buddy List Setup and Status Updates

How to set up buddy lists and automatically change status when idle.

Buddy Monitoring and Microsoft Lync Integration

How to monitor buddies and integrate with Microsoft Lync Server 2010.

Broadcasting Messages: PTT and Group Paging

Sending and Receiving PTT Broadcasts

How to send and receive PTT broadcasts on channels.

Group Paging Mode and Sending Pages

How to use Group Paging mode and send pages to groups.

Using the Calendar

Joining Meetings from the Calendar

How to join meetings from calendar reminders or meeting view.

Using a Mouse and Keyboard with Your Phone

PC Integration via Polycom Desktop Connector

How to use your computer's mouse and keyboard with your phone via PDC.

Mouse and Keyboard Usage and Troubleshooting

Detailed usage of mouse/keyboard and troubleshooting input issues.

Locking the Phone

Locking and Unlocking Your Phone

Quick Lock, Unlock, and Call Handling from Locked Phone

Quick locking, unlocking procedures, and calling from a locked phone.

Chapter 4: Customizing the Phone’s Display

Backlight Intensity and Timeout Adjustment

How to adjust backlight intensity and timeout settings for screen visibility.

Chapter 5: Administrative Tasks

Phone Configuration Updates and Restart Procedures

How to update phone configuration and restart the phone.

Testing Phone Hardware and Getting Help

How to test phone hardware and find help resources.

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