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Polycom VVX 600 User Manual

Polycom VVX 600
83 pages
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Version 1

Table of Contents

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Polycom VVX 600 Specifications

General IconGeneral
TypeDECT telephone
Ringer typeMP3
Answering machineYes
Elderly phone-
Mounting typeDesk
Product colorBlack, White
Noise reductionNo
Phonebook capacity- entries
Display diagonal4.3 \
Touchscreen typeCapacitive
Display resolution480 x 272 pixels
Display number of lines16 lines
Display number of colors16.78 million colors
USB 2.0 ports quantity2
Wi-Fi data rate (max)- Mbit/s
Bluetooth version2.1+EDR
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Certification- Argentina CNC\\r - South Africa ICASA\\r - Saudi Arabia CITC\\r - India TEC\\r - Japan MIC/VCCI Class B\\r - Malaysia SIRIM\\r - Israel MOC\\r - Singapore IDA\\r - Taiwan NCC3\\r - Mexico NOM-121\\r - FCC Part 15 (CFR 47) Class B\\r - ICES-003 Class B\\r - EN55022 Class B\\r - CISPR22 Class B\\r - VCCI Class B\\r - EN55024\\r - EN61000-3-2; EN61000-3-3\\r - NZ Telepermit\\r - Korea KC\\r - UAE TRA\\r - Russia GOST-R\\r - Brazil ANATEL3\\r - Australia A&C Tick\\r - ROHS compliant\\r - China CCC3
Cables includedUSB
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Depth150 mm
Width210 mm
Height180 mm
Weight900 g

Summary

Before You Begin

Who Should Read this Guide?

Identifies the target audience for the user guide.

Typographic Conventions

Explains formatting used in the document for clarity.

Related Documentation

Get Started with Polycom VVX Business Media Phones

Overview of Phone Hardware and Keys

Details the physical components and buttons of the phone.

VVX 500 Series and VVX 600 Series Hardware

Illustrates and lists hardware features for specific phone models.

Overview of the Phone Interface

User Screens

Describes the different screens displayed on the phone.

Home Screen

Explains the main screen for accessing features and information.

Calls Screen

Lines Screen

Active Call Screen

Details the screen shown during an active call.

Icons and Status Indicators

Entering Information in Data Fields

Entering Information Using the Dial Pad

Enter Information Using the Onscreen Keyboard

Audio Calls

Placing and Answering Audio Calls

Covers initiating and receiving audio calls.

Placing Audio Calls

Place Calls from the Dialer

How to make calls using the phone's dialer interface.

Place an International Call

Steps to make calls to international numbers.

Place Calls from Recent Call Lists

Place Calls to Favorites

Instructions for calling contacts saved as favorites.

Place Calls from Directories

Redial a Number

How to redial the last called number.

Answer Audio Calls

Answer Incoming Calls

How to answer calls shown on the Incoming Call screen.

Answer Calls from the Calls Screen

Answer a Call When in a Call

Managing calls when already on an active call.

Answering Calls on Shared Lines

How to handle calls on shared phone lines.

Answer Calls Automatically

Answer Intercom Calls

How to handle intercom calls.

Answer Calls from VVX Expansion Modules

Answering calls via expansion modules.

Switch among the Handset, Headset, and Speakerphone

Mute and Unmute Audio

Controls for muting and unmuting the microphone.

End Audio Calls

Procedures for ending active calls.

End Held Calls

Holding and Resuming Calls

Managing putting calls on hold and retrieving them.

Transferring Calls

Choose a Default Transfer Type

Setting the preferred method for call transfers.

Transfer a Call

Steps to transfer a call using different types.

Cancel a Transfer

Managing Calls on VVX 500 and 600 Series Phones

Overview of handling multiple calls on the phone.

Display Calls from the Calls Screen

Manage Calls from the Calls Screen

Actions like hold, resume, transfer from Calls screen.

Ignoring or Rejecting Incoming Calls

Ignore or Silence Incoming Calls

How to ignore or silence incoming calls.

Reject Incoming Calls

Sending incoming calls directly to voicemail.

Reject Calls from a Contact

Rejecting Calls with Do Not Disturb

Using DND to block incoming calls.

Redirecting Incoming Calls

Forwarding Incoming Calls to a Contact

Steps to forward calls to a specific contact.

Forward All Incoming Calls to a Contact

Disable Call Forwarding

How to turn off call forwarding.

Divert Calls to a Contact

Conference Calls

Tips for Conference Calls

Best practices for conducting conference calls.

Audio Conference Calls

Initiating and managing audio conference calls.

Initiate Conference Calls

Join Calls to Create a Conference Call

Combining active and held calls into a conference.

End Conference Calls

Hold Conference Calls

Placing conference calls on hold.

Resume Conference Calls

Retrieving held conference calls.

Split Conference Calls

Separating a conference call into individual calls.

Call Lists and Directories

View Recent Calls

Accessing and viewing the list of recent calls.

View Call Details

Save a Recent Contact

Saving call records to the contact directory.

Delete a Contact

Removing contacts from the recent calls list.

Edit Recent Contact Entries

Modifying details of recent call entries.

Sort Recent Call Entries

Sort Entries by Call Type

Filtering recent calls by type (missed, received, placed).

Managing the Contact Directory

Search for Contacts in the Contact Directory

Finding contacts using search criteria.

Add a Contact to the Contact Directory

View Contact Information

Update a Contact's Information

Modifying existing contact details.

Delete a Contact

Removing contacts from the directory.

Favorites and Contact Lists

Managing Favorites

Overview of managing favorite contacts.

Add Favorites

Adding contacts to the favorites list.

View Favorites

View Favorites on the Home Screen

Viewing favorites directly from the phone's home screen.

View Favorites from the Lines Screen

Viewing favorites from the Lines screen.

Reorder Favorites

Changing the order of favorites displayed.

Delete Favorites

Access and Send Messages

Access Voicemail and Video Messages

Steps to access voicemail and video messages.

Remove the Message Alert

Instant Messages

Sending and receiving instant text messages.

Customize Your Phone

Set the Language

Changing the display language of the phone.

Customize the Time and Date Display

Disable the Time and Date Display

Turning off the time and date display.

Setting the Backlight Intensity and Timeout

Adjusting screen brightness and timeout settings.

Set the Backlight Intensity

Set the Backlight Timeout

Setting how long the backlight stays on.

Using Power-Saving Mode

Enabling screen-off for energy conservation.

Changing Audio Settings

Change Incoming Call Notifications

Adjusting how incoming call alerts are heard.

Set a Ringtone for Incoming Calls

Selecting ringtones for calls.

Set a Ringtone for Individual Contacts

Change the Volume

Adjusting ringtone and call volume levels.

Extend Your Phone's Capabilities with Accessories

Using a Headset with Your Phone

Connecting and using headsets with the phone.

Connecting a Headset

Use Your Headset for All Calls

Enabling headset memory mode for automatic use.

Reactivate Headset Memory Mode

Using Electronic Hookswitch

Using headset controls for call management.

Enable Electronic Hookswitch

Change the Headset Mode

Switching headset mode for phone control.

Disconnect Your Headset

Using Bluetooth Headsets with VVX 600 Phones

Using Bluetooth headsets with specific models.

Enable Bluetooth and Connect a Headset

Managing Calls with Your Bluetooth Headset

Disconnect and Remove Your Bluetooth Headset

Disconnecting or removing paired Bluetooth headsets.

Connecting Polycom VVX Expansion Modules to Your Phone

VVX Expansion Module Hardware Features

VVX Color Expansion Module Hardware Feature Descriptions

Connect VVX Expansion Modules

Connect Additional Expansion Modules

Connecting multiple expansion modules to the phone.

Assigning Contacts and Favorites to VVX Expansion Modules

Assign Favorites to VVX Expansion Modules

Navigate VVX Color Expansion Module Paging

Moving between pages on color expansion modules.

Smart Paging

Alternate Paging

Changing the Backlight Intensity

Adjusting backlight settings on connected expansion modules.

Accessibility Features on Your Phone

Features for Hearing-Impaired Users

Accessibility options for users with hearing impairments.

Features for Vision-Impaired and Blind Users

Features for Mobility-Impaired Users

Maintain Your Phone

Investigate Phone Warnings

Viewing and understanding phone warning messages.

Remove Warnings

Clearing warning icons from the status bar.

Restart the Phone

Update the Phone Configuration

Updating the phone's configuration settings.

Test Phone Hardware

Clean the Touchscreen

Instructions for cleaning the phone's touchscreen.

View Software Details

Troubleshooting

Speakerphone

Troubleshooting issues with the speakerphone function.

USB Port

Troubleshooting issues related to USB port connectivity.

Troubleshoot Audio and Echo Issues

Resolving audio and echo problems during calls.

Bluetooth Headset

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