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Your system administrator may ask you to restart your phone if your phone malfunctions or to assist in
troubleshooting.
Caution: Restarting your phone
Before you restart your phone, contact your system administrator. If your phone is malfunctioning, you
may be able to restore normal operation without restarting the phone. In addition, your administrator
may want to troubleshoot your phone before you restart it.
If you need to update your phone's configuration, don't restart your phone. Instead, see the section
Update the Phone Configuration.
To restart the phone:
1
Navigate to Settings > Basic > Restart Phone.
A confirmation message is displayed.
2
Select Yes.
The restart process begins, and the process ends when the Home screen is displayed.
Your system administrator may ask you to update your phone configuration, which you can do without
restarting your phone.
To update your phone’s configuration:
1
Navigate to Settings > Basic > Update Configuration.
A confirmation message is displayed.
2
Select Yes.
The configuration is updated. Your phone may restart, depending on the phone settings that have changed.
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