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If you encounter any issues using a Bluetooth headset, see the following table for possible solutions to
common problems.
Common Bluetooth Headset Issues and Solutions
The Bluetooth settings do not display on my phone Do one of the following:
●
Check with your system administrator to see if the Bluetooth feature is enabled on your phone.
●
Make sure the Bluetooth Radio setting is on. See Enable Bluetooth and Connect a Headset.
My headset doesn’t pair automatically. If your headset is an older model, you may need to
enter a password before the headset can pair with your
phone. Refer to your headset documentation for more
information.
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