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Polycom VVX 201 - User Manual

Polycom VVX 201
120 pages
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USER GUIDE
UC Software 5.5.0 | May 2016 | 3725-46211-006A
Adapted by Atlantic Broadband | August 2016
Polycom
®
VVX Business Media Phones
Applies to Polycom VVX 201, 310, 410, 500, and 600
Business Media Phones, Polycom VVX Expansion
Modules, and Polycom VVX Camera

Table of Contents

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Polycom VVX 201 Specifications

General IconGeneral
Line Keys2
Ethernet Ports2 x 10/100 Mbps
SIP Accounts2
SpeakerphoneFull-duplex
PoE ClassClass 2
USB PortNo
WirelessNo
BluetoothNo
Network10/100 Ethernet
Audio FeaturesHD Voice, Acoustic Clarity Technology
ProtocolsSIP
Power over Ethernet (PoE)Yes, IEEE 802.3af
CodecsG.711, G.722, G.729, iLBC
Headset PortRJ-9
Conference Capabilities3-way conference

Summary

Before You Begin

Who Should Read this Guide?

Identifies the target audience for the user guide and the VVX products covered.

Related Documentation

Lists other support pages and documents for additional information on VVX phones.

Overview of Polycom VVX Business Media Phones

Overview of Phone Hardware and Keys

Details the physical components and buttons of the VVX phones.

Overview of the Phone Interface

Explains the phone's user interface, including screen types and icons.

Logging Into and Locking Your Phone

Explains how to log in, log out, lock, and unlock your phone using credentials.

Audio Calls

Covers placing, answering, holding, and transferring audio calls.

Video Calls

Guides on making, receiving, and managing video calls using VVX cameras.

Customizing Your Phone

Covers personalization options like themes, language, and display settings.

Phone Accessories

Information on connecting and using headsets, expansion modules, and other accessories.

Accessibility Features on Your Phone

Features for Hearing-Impaired Users

Lists features designed to assist users with hearing impairments.

Features for Vision-Impaired and Blind Users

Details accessibility features for visually-impaired and blind users.

Features for Mobility-Impaired Users

Outlines accessibility features beneficial for users with mobility impairments.

Maintaining Your Phone

Investigate Phone Warnings

How to check and understand phone status warnings and issues.

Restart the Phone

Steps and considerations for restarting the phone to resolve issues.

Updating the Phone Software

Process for updating the phone's software and managing update notifications.

Troubleshooting

Speakerphone

Solutions for issues related to the speakerphone function.

USB Port

Troubleshooting steps for USB device detection and port issues.

Login Credentials

Addresses problems related to incorrect or failed login credentials.

Troubleshoot Audio and Echo Issues

Solutions for audio problems like echo experienced during calls.

Recording

Common issues encountered during call recording and their solutions.

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