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Polycom VVX 201 - Divert Calls to a Contact

Polycom VVX 201
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Polycom, Inc.
(Adapted by Atlantic Broadband)
40
Audio Calls
Forward All Incoming Calls to a Contact
You can set up your phone to forward all incoming calls to a contact using one of the following forwarding
types:
Always
Forwards all incoming calls.
No Answer Forwards all unanswered incoming calls.
Busy
Forwards incoming calls when you're in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options are not
available for shared lines.
TASK
1
Select Forward or navigate to Settings > Features > Forward.
2
If your phone has multiple lines, select a line.
3
From the Forwarding Type Select screen, select a forwarding type.
4
Enter a contact's number, URL, or IP address, if enabled, and select Enable.
5
If you selected the No Answer option, enter the number of rings before your phone forwards the
call.
The default is set to nine.
The forwarding number you chose scrolls in the status bar, and when you select Always as your
forwarding option, the forwarding icon is displayed next to the phone line.
Disable Call Forwarding
You can disable call forwarding when you no longer want to forward your calls.
TASK
1
Select Forward.
2
If your phone has multiple lines, select a line.
3
From the Forwarding Type Select screen, select your forwarding type, and select Disable.
Divert Calls to a Contact
You can divert all incoming calls from a particular contact to another contact.
TASK
1
Select Directories > Contact Directory.
2
From the Contact Directory, select a contact.
3
From the Contact Information screen, select Edit or tap .
4
From the Edit Contact screen, select Divert Contact, and enter a contact's number.
5
Select Auto Divert > Enabled.
6
Select Save.

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