(Adapted by Atlantic Broadband)
End a Held Call
You cannot end calls that are on hold. You must resume held calls before ending them.
» From the Calls screen, select the held call and press Resume > End Call.
Transferring Calls
You can transfer active or held calls to another person using the following transfer types:
●
Blind transfer Transfer calls directly to another line without speaking with the other party first.
●
Consultative transfer Speak with the other party before completing the transfer.
R
ELATED INFORMATION:
Hold a Call Privately on a Shared Line
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls or choose a transfer type during a call. When you
choose a default transfer type, you can press the Transfer soft key, and your phone uses the set transfer
type for all calls. Consultative is set as the transfer type by default.
TASK
1
Navigate to Settings > Basic > Preferences > Default Transfer Type.
2
On the Default Transfer Type screen, choose a transfer type.
The selected transfer type is used for all calls.
Transfer a Call
You can transfer a call to another contact and choose the transfer type you want to use for the call.
TASK
1
During a call, do one of the following
Press Transfer to use the default transfer type.
Press and hold Transfer and select a transfer type.
2
Dial a number or choose a contact from the call list or directory.
If the transfer type is set to Blind, the call is transferred immediately.
3
If the transfer type is set to Consultative, press Transfer after speaking with your contact.
Cancel a Transfer
If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
» Select Cancel.
The call is not transferred and becomes active.
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