Polycom Poly VVX 250 - User Manual

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Poly
®
VVX
®
250 Business Media Phone
The Polycom VVX 250 business IP phone is a modern, four-line, basic IP desk
phone with color display, ideal for home office and cubicle workers.
Soft Keys
The soft keys located underneath the phone screen perform the
functions that appear directly above them on the display. Their functions
are context sensitive, which means the function of the soft keys changes
depending upon your current activity. For example, if you are
conferencing, the soft keys display functions related to the conference
function.
Line Keys
With the VVX 250, you have the ability to access up to four physical lines
and up to 12 additional virtual keys. The line keys, located to the left of
the phone screen, indicate the status of your lines and associated
activity. The icon informs you when a line is idle, ringing, in use, on hold
or disconnected altogether. Use the left and right navigation buttons to
change virtual pages of line keys.
Navigation Keys
The Navigation keys allow you to scroll through the options and lists on
the display keys by pressing left, right, up or down. To select an item,
press the Select button (the button in the center of the navigation keys).
Answer a Call
To answer a call, simply pick up the handset or press the Answer soft key,
Speakerphone key or Headset key.
Place a Call
To place a call, simply pick up the handset or press the New Call soft key,
Speakerphone key or Headset key. Then dial the number.
Feature Codes
*72 Call Forwarding Always Activation
*73 Call Forwarding Always Deactivation
*90 Call Forwarding Busy Activation
*91 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation
*93 Call Forwarding No Answer Deactivation
*44 Call Recording (if enabled)
*67 Calling Line ID Delivery Blocking per Call
*65 Calling Line ID Delivery per Call
*68 Call Park
*88 Call Park Retrieve
*98 Call Pickup
*11 Call Pull
*69 Call Return
*70 Cancel Call Waiting
*99 Clear Voice Message Waiting Indicator
*55 Direct Voicemail Transfer
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*62 Voice Portal Access
*66 Last Number Redial
Note: Some of these codes may not be
available to all users. See your group admin to
add features.

Polycom Poly VVX 250 Specifications

General

Brand	Polycom
Model	Poly VVX 250
Category	Telephone
Language	English

Summary

Poly VVX 250 Business Media Phone Overview

Phone Interface Elements

Explains soft keys, line keys, and navigation keys for phone operation and status indication.

Basic Call Operations

Instructions for answering and placing calls using handset, speakerphone, or headset.

Phone Feature Codes

List of special codes for activating/deactivating call forwarding, call recording, DND, and other features.

Other Phone Features and Operations

Voicemail Management

Guides for setting up voicemail, retrieving messages, and managing passcodes and greetings.

Call Management Features

Details on holding, resuming, accessing call lists, and enabling Do Not Disturb.

Advanced Call Handling

Instructions for making three-way calls, transferring calls, and forwarding calls.

Feature Code Shortcuts

Provides shortcut codes for common features like call forwarding activation and deactivation.

Phone Indicators and Keys

Line Key Functionality

Explains the line keys' role in accessing physical and virtual lines and showing line status.

Indicator Lights

Identifies the headset and speakerphone indicator lights on the phone.

Navigation and Control Buttons

Message Waiting Indicator

Explains the blinking red indicator for new voicemail messages.

Navigation and Home Buttons

Details on using navigation keys to scroll and select, and the Home/Back buttons.

Mute Button

Identifies the function of the mute button on the phone.

Additional Phone Controls

Hold Button

Identifies the physical button used to place calls on hold.

Transfer Button

Identifies the physical button used to initiate call transfers.

Volume Button

Identifies the physical button used to adjust call volume.