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Polycom VVX 310 User Manual

Polycom VVX 310
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USER GUIDE
Polycom® VVX® 310 Business Media Phone
Software 4.1.4 | March 2014 | 1725-49089-001 Rev A

Table of Contents

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Polycom VVX 310 Specifications

General IconGeneral
RJ-9 ports quantity1
Expansion module supportYes
Ethernet LAN (RJ-45) ports2
Number of handles included1 pc(s)
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display resolution208 x 104 pixels
Lines quantity6 lines
Phonebook capacity- entries
Number of VoIP accounts-
Security algorithmsHTTPS, SRTP, SSL/TLS
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Weight and Dimensions IconWeight and Dimensions
Depth209.5 mm
Width304.8 mm
Height107.9 mm
Weight900 g

Summary

About This Guide and Document Conventions

About This Guide

Introduces the guide's purpose, audience, and structure.

Information Elements and Conventions

Explains icons, formatting, and terms used in the document for clarity.

Related Documents

Lists additional Polycom resources and guides for further information.

Chapter 1: Getting Started

Phone Keys and Hardware Overview

Identifies and describes the phone's physical components and keys.

Understanding Phone Views and Navigation

Explains phone screens, icons, and how to navigate the interface.

Entering Data and Using the Dialpad

Explains how to input information using the dialpad and its modes.

Chapter 2: Using Basic Features

How Your Phone Handles Calls

Explains call capacity and methods for placing/answering calls.

Answering Incoming Calls

Details how to answer calls using handset, speakerphone, or headset.

Managing Multiple and Shared Lines

Covers answering multiple, shared line, and auto-answer calls.

Placing and Redialing Calls

Guides on manual, favorite, directory-based call placement, and redialing.

Call Transfer and Hold Procedures

Instructions for placing calls on hold and transferring them to others.

Conference Call Management

Guides on setting up, holding, resuming, and ending conference calls.

Do Not Disturb and Voicemail Access

Explains the DND feature and how to access voicemail messages.

Viewing Recent Calls and Using Contacts

Covers managing call history and working with contact directories.

Chapter 3: Using Advanced Features

Buddy Lists and Presence Status

Covers updating presence status and managing buddy lists.

Managing Buddy Visibility and Monitoring

Guides on blocking contacts from viewing status and monitoring buddies.

Chapter 4: Customizing the Phone's Display

Display Settings

Adjusts phone language, contrast, time, date, and backlight.

Backgrounds and Screen Savers

Guides on setting custom backgrounds and screen savers.

Chapter 5: Administrative Tasks

Phone Troubleshooting and Diagnostics

Covers investigating warnings, restarting, and testing hardware.

Phone Configuration Updates

Procedure for updating the phone's configuration settings.

Chapter 6: Getting Help

Support Resources

Lists documents and community links for technical support.

Safety, Legal, and Licensing Information

Safety, Compliance, and Regulatory Notices

Covers FCC rules, safety warnings, and disposal.

End-User License Agreement

Outlines the terms for using Polycom software.

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