iii
Contents
About This Guide .................................................................................................................. vi
Who Should Read this Guide? ................................................................................................... vi
How to Use this Guide ................................................................................................................ vi
Conventions Used in this Guide ................................................................................................... vii
Terms and Writing Conventions ................................................................................................ vii
Information Elements ..................................................................................................................... ix
Typographic Conventions ............................................................................................................. x
Related Documents ........................................................................................................................ x
Chapter 1: Getting Started ..................................................................................................... 1
Phone Keys and Hardware ..............................................................................................................1
Phone Views ..................................................................................................................................2
Home View ............................................................................................................................................ 3
Lines View ............................................................................................................................................. 4
Calls View .............................................................................................................................................. 5
Understanding Phone Icons and Status Indicators ...........................................................................5
Navigating Your Phone Interface .....................................................................................................6
Entering Data and Updating Fields ..................................................................................................7
Using the Dialpad Keys on the Phone Console ..................................................................................... 8
Chapter 2: Using Basic Features ........................................................................................... 11
How Your Phone Handles Calls ..................................................................................................... 11
Answering Calls ............................................................................................................................ 12
Answering Another Call ...................................................................................................................... 13
Answering on a Shared Line ................................................................................................................ 13
Answering Calls Automatically ............................................................................................................ 13
Call Grabber ................................................................................................................................. 14
Managing Multiple Calls ............................................................................................................... 14
Placing Calls ................................................................................................................................. 15
Calling from the Dialer ........................................................................................................................ 16
Placing Calls from Favorites, Recent Calls, and Directories ................................................................ 17
Redialing Numbers .............................................................................................................................. 18
Ending Calls .................................................................................................................................. 18
Using Headsets ............................................................................................................................. 18
Enabling Headset Memory Mode ....................................................................................................... 19
Responding to Incoming Calls ....................................................................................................... 19