Polycom VVX 310 Quick Reference Guide

COMCAST BUSINESS VOICEEDGE™
QUICK REFERENCE GUIDE FOR POLYCOM VVX 310/311
SOFTKEYS (Displayed on phone screen after pressing Home button )
Softkeys are buttons located beneath the phone’s display screen. The buttons allow
you to select options visible in the display, which change based on your call status.
TRANSFER CALL
SOFT KEYSLINES | 6 lines
HOME
Press to start new call,
access messages & personal
directory, and adjust settings
NAVIGATION KEYS
Use arrows to make
selections on screen.
HOLD CALL
NEW VOICEMAIL
INDICATOR LIGHT
VOLUME
VOICEMAIL
HEADSET ACTIVATION
SPEAKER PHONE
MUTE CALL
SOFTKEYS DESCRIPTION
NEW CALL – Press to start a
new call.
MESSAGES – Press to access
voicemail messages.
DO NOT DISTURB – Enable to
send all incoming calls to voicemail
or a pre-determined destination.
SOFTKEYS DESCRIPTION
FORWARD – Select to set up
forwarding options for incoming
calls.
SETTINGS – Select to access and
adjust your phones features, like
screen brightness and ring tone.
DIRECTORIES – Press to access
your personal directory.
VOICEMAIL
Set up voicemail To set up your Voicemail:
• Press the button.
• Enter your passcode (provided from Comcast Business or your phone administrator) then press .
• Follow the audio prompts to create a new passcode and record your name.
• Press 1 to access the Voice Messaging main menu to retrieve messages and record greetings.
If you forgot or have not received your voicemail password, please contact your company’s service
manager or technical administrator to have it reset.
Access voicemail
1. Press .
2. Enter your voicemail passcode followed by . Follow the audio prompts to retrieve your voicemail messages.
CALL HOLD
Place a call on hold Press the [HOLD] softkey.
Retrieve a call on hold
Press the [RESUME] softkey.
If you have more than one call on hold, using the navigation arrows, select the call you wish to reconnect
with, and press the [RESUME] softkey.
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Polycom VVX 310 Specifications

General

RJ-9 ports quantity	1
Expansion module support	Yes
Ethernet LAN (RJ-45) ports	2
Number of handles included	1 pc(s)
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Display resolution	208 x 104 pixels
Lines quantity	6 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Security algorithms	HTTPS, SRTP, SSL/TLS
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %

Weight and Dimensions

Depth	209.5 mm
Width	304.8 mm
Height	107.9 mm
Weight	900 g