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Polycom VVX 410 User Manual

Polycom VVX 410
233 pages
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UC Software 5.4.0 | June 2015 | 3725-46211-003A
USER GUIDE
Polycom
®
VVX
®
Business Media
Phones
Applies to Polycom VVX 101, 201, 300, 310, 400, 410,
500, 600, and 1500 phones, Polycom VVX Camera,
and Polycom VVX Expansion Modules

Table of Contents

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Polycom VVX 410 Specifications

General IconGeneral
RJ-9 ports quantity1
Expansion module supportYes
Ethernet LAN (RJ-45) ports2
Number of handles included1 pc(s)
Voice codecsG.711, G.722, G.722.1, G.729A, G.729B, iLBC
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display resolution320 x 240 pixels
Lines quantity12 lines
Phonebook capacity- entries
Number of VoIP accounts-
Security algorithmsHTTPS, SRTP, SSL/TLS
Operating temperature (T-T)0 - 40 °C
Storage relative humidity (H-H)-40 - 70 %
Operating relative humidity (H-H)5 - 95 %
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Depth180 mm
Width190 mm
Height150 mm
Weight900 g
Package weight1400 g

Summary

Entering Information in Data Fields

Using the Dial pad Keys to Enter Information

Explains how to enter data using the physical dial pad keys on the phone.

Log Into and Lock Your Phone

Log Into Your Phone

Steps to log into the phone using user credentials.

Locking Your Phone

How to set up the phone to lock automatically to secure settings.

Audio Calls

Placing and Answering Audio Calls

Covers the procedures for initiating and receiving audio calls.

Holding and Resuming Calls

Details how to place calls on hold and resume them.

Transferring Calls

Transfer a Call

Process for transferring an active call to another contact.

Managing Multiple Calls

Manage Calls

Steps to manage active and held calls.

Ignoring or Rejecting Incoming Calls

Redirecting Incoming Calls

Forwarding Incoming Calls to a Contact

Forwarding incoming calls to a specific contact.

Initiating and Managing Audio Conference Calls

Initiate Conference Calls

Steps to initiate a conference call with multiple parties.

Initiating and Managing Lync Conference Calls

Initiate a Lync Conference on Your Phone

Starting Lync conference calls directly from the phone.

Managing Lync Conference Participants

Muting Conference Participants

Muting and unmuting participants in Lync conferences.

Using Lync Boss-Admin

Assign Delegates

Assigning other users as delegates for Lync Boss-Admin.

Managing Calls on the Boss’s Line

Respond to Incoming Calls

Handling incoming calls directed to a boss's line.

Recording Calls on VVX 500, 600, and 1500 Phones

Record a Call

Steps to record an active call to a USB flash drive.

Video Calls

Changing Video Call Settings

Configuring various settings for video calls.

Place Audio-Only Calls

To choose audio-only for all your calls

Configuring the phone for audio-only calls by default.

Manage Call Lists and Directories

Managing the Contact Directory

Search for Contacts

Searching for contacts within the phone's contact directory.

Search the Lync Directory

Managing Lync Contacts

Add Contact to Your Microsoft Lync Contact List

Adding contacts to the Lync contact list.

Update Your Presence Status

Update Your Lync Presence

Changing your presence status within Microsoft Lync.

Update Your Buddy Status

Access, Send, and Broadcast Messages

Access Voicemail and Video Messages

Accessing voicemail and video messages on the phone.

Send Instant Messages

Broadcasting Messages with Group Paging

Sending and Receiving Pages

Procedures for sending and receiving pages.

Broadcasting Messages with Push to Talk

Setting the Backlight Intensity and Timeout

Using Power-Saving Mode

Changing Audio Settings

Use Your Headset for All Calls

Using the Polycom Desktop Connector

Connecting Polycom VVX Expansion Modules to Your Phone

Assigning Busy Lamp Field Contacts, Microsoft Lync Contacts, and Favorites

Connecting to Lync on Your Phone using Better Together over Ethernet

Enable and Pair Better Together over Ethernet

Troubleshoot Issues

Login Issues

Polycom Desktop Connector Issues

Better Together over Ethernet Issues

WARNING Electrical Safety

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