Polycom VVX 300 SERIES User Manual

USER GUIDE 5.9.0 | December 2018 | 3725-49077-006A
Polycom
®
VVX
®
Business Media
Phones with Skype for Business

Polycom VVX 300 SERIES Specifications

General

Power over Ethernet (PoE)	Yes, IEEE 802.3af class 2
Opus Support	Yes
Wireless	No
Bluetooth	No
Dimensions	7.5 x 6 x 7 in (19 x 15 x 18 cm)
Weight	1.75 lbs (0.8 kg)
Display	208 x 104-pixel graphical LCD
Network Connectivity	10/100 Ethernet
Audio Features	Acoustic Clarity Technology
Headset Support	Dedicated RJ9 headset port, Hearing aid compatibility to ITU-T P.370 and TIA 504 standards
SIP Protocol Support	SIP Protocol Support
Voice Codecs	G.711, G.722, G.729, iLBC
Speakerphone	Full-duplex
Supported Protocols	SIP
Line Keys	6 line keys

Summary

Logging in to and Locking Your Phone

Signing in to Skype for Business on VVX business media phones

Methods for signing into Skype for Business using user credentials, PC, PIN, or web.

Sign In Using Your Skype for Business User Credentials

Step-by-step guide to signing in using username and password.

Locking Your Phone

Instructions on how to lock the phone to prevent unauthorized access.

Set a Lock Code

Steps to create and set a numerical lock code for the phone.

Audio Calls

Placing and Answering Audio Calls

Covers the basic procedures for placing and answering calls on VVX phones.

Holding and Resuming Calls

Procedures for placing calls on hold and resuming them.

Transferring Calls

Methods for transferring active or held calls to other parties.

Ignoring or Rejecting Incoming Calls

How to ignore, silence, or reject incoming calls, including with Do Not Disturb.

Video Calls on VVX Business Media Phones

Using a USB Camera with VVX Phones

Instructions on connecting and using USB cameras with VVX phones.

Place a Video Call

Conference Calls

Initiating a Skype for Business Conference Call

How to start a conference call with Skype for Business contacts.

Initiating a Group Conference Call

Managing Skype for Business Conference Participants

Shared Lines

Shared Line Appearance for Skype for Business

Boss-Admin for Skype for Business

Recording Audio Calls

Record a Call

Steps to start recording an active audio call on the phone.

Accessing, Sending, and Broadcasting Messages

Access Skype for Business Voicemail Messages

Instant Messaging

Broadcasting Messages with Group Paging

Broadcasting Messages with Push to Talk

VVX Business Media Phones Settings

Customizing Line Keys

Using Bluetooth Devices with VVX 600 Series Phones

Using Bluetooth Headsets with VVX 600 Phones

Enabling Bluetooth and connecting a headset.

Enable Bluetooth and Connect a Headset

Steps to pair and connect a Bluetooth headset to the phone.

Using a Smartphone with VVX 600 Phones

Pairing and connecting a smartphone to the VVX phone.

Connecting Polycom VVX Expansion Modules to Your Phone

Connect VVX Expansion Modules

Assigning Contacts and Favorites to VVX Expansion Modules

Phone Accessories and Computer Applications

Using a Headset with Your Phone

Connecting and using headsets with VVX phones.

Controlling Your Phone with Polycom Desktop Connector

Using a computer to control the phone via the Polycom Desktop Connector.

Connecting to Skype for Business on Your Phone using Better Together over Ethernet

Integrating VVX phone with Skype for Business via BToE.

Maintaining VVX Business Media Phones

Restart Your Phone

Updating Your Skype for Business Phone Software

Procedures for updating the phone's UC Software.

Troubleshooting

Polycom Desktop Connector

Troubleshoot Audio and Echo Issues

Resolving audio quality problems and echo during calls.

Bluetooth Headset Issues

Troubleshooting common problems with Bluetooth headsets.

Recording Issues and Solutions

Resolving issues encountered during call recording.