Make a Call
1 Li the handset, or press the New Call buon, 
or press the Speakerphone buon, or press the 
Headset buon if using a headset. Then:
•  Dial the number with area code using the 
keypad;  OR
•  If the person you are calling is in your contacts, 
press the Contacts buon, use the direconal 
pad to highlight the contact, press Dial;  OR
•  If the person you are calling is one of your 
Lines, press Lines then press the buon on the 
side associated with the Line you are calling.
Answer a Call and End a Call
1   To answer, Li the handset, or press Answer, 
or press the Speakerphone buon, or press the 
Headset buon if using a headset.
2   To end a call, hang up the handset, or 
press End Call. If on speakerphone, press the 
Speakerphone buon. If using a headset, you can 
press the Headset buon.
Hold a Call (and Retrieve from Hold)
1   Press Hold to place the call on hold.
2   Press Resume to return to the call.
Transfer a Call - Blind (Default)
1   Press Transfer (you will hear a dial tone, the 
other party will hear hold music). Then:
•  To transfer to a phone number or to a person 
you have called recently, dial the number 
using the keypad, or use the direconal pad to 
highlight the number of a recent call on your 
display, press Send. The call will transfer and 
release your phone;  OR
•  To transfer a call to a user on your contacts 
list, press More, press Contacts, highlight the 
contact using the direconal pad, press Dial. 
The call will transfer and release your phone;  
OR
•  To transfer a call to a Line appearing on your 
phone, press Lines, then press the buon on 
the side next to the associated Line. The call 
will transfer and release your phone.
Press the « buon to delete a character, or press 
Cancel to return to the call.
Transfer a Call - Consultave
1   Press Transfer (you will hear a dial tone, the 
other party will hear hold music).
2   Press More, then press Consultave.
3   Follow the previous secons’ bullet points to 
transfer the call appropriately.
Conference Call (Add User to a Call)
1   While on a call, press More, then Confrnc.
2   Enter a number, or select a user from your 
Lines, or from your Contacts.
•  Your most recent calls will appear in the rst 
window. Use the direconal pad to highlight 
one, then press Dial.
•  To add a Line, press the Lines buon, then 
press the buon next to the associated Line.
•  For users that are in your Contacts list, press 
More, then press Contacts. Use the direconal 
pad to highlight the Contact that you want to 
add to the conference, then press Dial.
Conference Call (Iniate from Idle Phone)
1   Press Meet Now with the handset on-hook. 
Then, either take the handset o-hook or press 
the Speakerphone or Headset buon.
2   When the display changes, press the Invite 
buon.
•  If the person you are inving is a recent 
call, they will show in the display and can 
be selected by using the direconal pad to 
highlight the entry, then press Dial.
•  If the person you are inving is in your 
Contacts, press More, press Contacts, and use 
the direconal pad to highlight the contact you 
wish to add to the conference, then press Dial.
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Polycom VVX 300 & 400 Phones | Simple User Guide