Polycom VVX 300 SERIES - Quick Tips Manual

Quick Tips for the Polycom® VVX® 300 Series Business Media Phones
UC Software 5.5.0 or later
These Quick Tips apply to VVX 300, 301, 310,
and 311 business media phones.
Home Screen
Displays messages,
settings, and
information.
Available any time.
Calls Screen
Displays all active and
held calls.
Available when you
have an active or held
calls in progress.
Lines Screen
Displays phone lines,
favorites, and condi-
tional soft keys.
Available any time.
Switch among Phone Screens
You can view any screen on your phone from other
screens.
To switch among screens:
Press to view the Home, Lines, or Calls screens.
Place Calls
You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or headset
for calls.
During a call, you can change modes by picking up
the handset, or by pressing
or .
To place a call do one of the following:
• Pick up the handset, press or , enter the
phone number, and press Send.
• Enter the phone number, press Dial, and pick up
the handset, or press
or .
• Press the Line key, enter the phone number, and
press
Send.
• Press New Call, enter the phone number, and
press
Send.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call do one of the following:
• To answer with the speakerphone, press or
press
Answer soft key.
• To answer with the handset, pick up the handset.
• To answer with a headset, press .
End Calls
You can only end active calls. To end a held call, you
must resume the call fi rst.
To end an active call:
Replace the handset in the cradle, press or ,
or press the
End Call soft key.
To end a held call:
1. Highlight the held call and press Resume.
2. Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and re-
sume a call at any time.
To hold a call:
Highlight the held call and press the Hold soft
key or
.
To resume a call:
Highlight the call and press the Resume soft
key or press
.
Transfer Calls
You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1. Press and hold the Transfer soft key or press .
2. Choose Blind or Consultative.
3. Dial a number or choose a contact. If you chose
Blind, the call is transferred immediately.
4. If you chose Consultative, press the Transfer soft
key or press
after speaking with your contact.
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