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USER GUIDE
Polycom® VVX® 310 Business Media Phone
       
Software 4.1.4 | March 2013 | 1725-49089-001 Rev A
Chapter 2: Using Basic Features 
15 
 
 
Lines view shows you each line on your phone, and how many calls each line has, as shown 
next. In the example below, line 2326 has one active call, and line 2327 has one held call.  
 
If you press a line key that doesn’t have an active call, the most recent call on that line will 
become active. The current call will be held. 
To manage a call, use the up and down keys to highlight it. Then, press one of the soft keys to 
hold, resume, end, or transfer the highlighted call, or set up a conference with the highlighted 
call. 
 
Placing Calls 
You can place a call using the handset, speakerphone, or headset. You can dial the number 
first, and then choose the method—by picking up the handset, pressing  , or pressing  —or 
choose the method first, and then dial the number. 
You can place calls in these ways: 
•  Manually, from the Dialer 
•  Automatically, by tapping a favorite in Home or Lines view 
•  Automatically, from your Favorites list, Recent Calls list, or Contact Directory.