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Polycom VVX 201 - No Video from the Far Side; Handling Video and Audio Calls; Handle Conference Calls with Video

Polycom VVX 201
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Polycom, Inc.
(Adapted by Atlantic Broadband)
60
Video Calls
No Video from the Far Side
If the far side stops sending video, a No Video icon is displayed on your phone, as shown in the next figure.
If the far side is unable to send video, a thunderbolt icon is displayed next to the No Video icon, as shown
next.
Figure 6: Call window with No Video icon
Note: Depending on the phone or system that has stopped sending video, you may see a different icon
than the one shown above.
Handling Video and Audio Calls
When you have multiple calls, you can easily manage a video call from the Calls screen. In the Calls screen
on VVX 500 and 600 phones, you can identify the video call by the video stream that is displayed
next to
the call's details.
When two or more calls are video calls, only the active call displays video. On VVX 500 and 600 phones,
all other video calls show a paused grayscale image of the far side taken just before the call was
held, as
displayed next. When you resume a held video call, the held call becomes active and displays
video.
Figure 7: Video and audio calls on the Calls screen
Handle Conference Calls with Video
When you set up a conference, your phone displays video for only one conference participant at a time,
even if more than one participant can send video. The person whose video you see is the last person with

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