Polycom VVX 601 Series User Manual

Polycom
®
VVX
®
601 Series Quick Guide
Business Media Phones
Quick User Guide

Polycom VVX 601 Series Specifications

General

SIP Protocol Support	Yes
Wi-Fi	No
Video Support	No
Audio Features	Acoustic Clarity Technology
Connectivity	Ethernet (10/100/1000 Mbps)
USB Ports	2 x USB 2.0 host
Headset Support	RJ-9 port, USB headset support
Power over Ethernet (PoE)	IEEE 802.3af Class 3
Lines	16 lines
Bluetooth	Yes, 2.1 EDR
Codec Support	G.711
Supported Protocols	SIP

Summary

Overview of Phone Hardware and Keys

VVX 601 Hardware

Details the physical features and components of the VVX 601 phone, including a numbered diagram.

Placing and Answering Audio Calls

Place a Call from the Dialler

Initiate calls using the dialer, with features like previous calls and directory suggestions.

Place an International Call

Calling Contacts from the Directory

Answer an Incoming Call

Steps to answer an incoming call via the Incoming Call screen.

Answer a Call When in a Call

Mute and Unmute Audio

Mute your microphone during calls to prevent others from hearing you.

Hold a Call

Place an active call on hold, indicated by a hold icon and flashing LED.

Resume a Call

End an Active Audio Call

Terminate an ongoing call by hanging up or using the End Call option.

End a Held Call

Transferring Calls

Options for transferring active or held calls to another person (Blind/Consultative).

Managing Calls

Transfer a Call

Procedure to transfer a call to another contact using default or specific transfer types.

Manage a Call from the Calls Screen

Ignoring or Rejecting Incoming Calls

Options to ignore, silence, or reject incoming calls instead of answering.

Reject Incoming Calls

Reject Calls from a Contact

Rejecting Calls with Do Not Disturb

Enable Do Not Disturb (DND) to automatically reject calls and prevent ringing.

Enable Do Not Disturb

Steps to activate DND to send all incoming calls directly to voicemail.

Reject Calls with Do Not Disturb on Multiple Lines

Reject Calls with Do Not Disturb on One Line

Disable Do Not Disturb

Conference Calls

Initiate a Conference Call

Steps to start a conference call by adding participants.

Join Calls to Create a Conference Call

Combine an active call with a held call to form a conference.

End a Conference Call

Hold a Conference Call

Resume a Conference Call

Split a Conference Call

Using Bluetooth Devices with VVX 601 Series Phones

Using Bluetooth Headsets with VVX 601 Phones

Enabling and using Bluetooth headsets with VVX 601 phones for audio calls.

Enable Bluetooth and Connect a Headset

Step-by-step guide to enable Bluetooth and pair a headset with the VVX 601 phone.

Managing Calls with Your Bluetooth Headset

Performing call functions like answering, muting, and ending calls using a connected headset.

Using a Smartphone with VVX 601 Phones

Pairing and connecting a smartphone to the VVX 601 phone for call management.

Enable Bluetooth and Connect a Smartphone

Instructions to enable Bluetooth and pair a smartphone with the VVX 601 phone.

Managing Calls with Your Smartphone

Handling calls, including muting and volume adjustments, using the phone with a connected smartphone.

Disconnect and Remove Your Bluetooth Device

Phone Accessories and Computer Applications

Using a Headset with Your Phone

Connecting and using analog, USB, or Bluetooth headsets with the VVX phone.

Use Your Headset for All Calls

Configure the phone to automatically use the headset for all incoming/outgoing calls via Headset Memory Mode.

Using Electronic Hookswitch

Utilizing headset controls for call management with EHS-compatible headsets.

Setting the Headset Base Unit Options

Enable Electronic Hookswitch

Activating EHS after setting up headset base unit options and connecting the headset.

Controlling Calls with Electronic Hookswitch