Hold a Call
You can place any active call on hold.
1. During an active call, select Hold.
If you're in the Calls screen, select the call first.
A hold icon is displayed on the line of the held call, and a red LED light flashes on the line key
Resume a Call
You can view and resume all held calls on the phone.
1.
Do one of the following:
•
Select Resume.
•
From the Calls screen, select the call and select Resume.
Ending Calls
You can end active calls at any time, however, you must resume held calls before you can end the call.
End an Active Audio Call
You can end an active call on your phone at any time.
1.
Do one of the following:
•
Place the handset on the cradle.
•
Press End Call.
•
In the Calls screen, highlight the call and press End Call.
End a Held Call
You cannot end calls that are on hold. You must resume held calls before ending them.
1. From the Calls screen, select the held call and press Resume > End Call.
Transferring Calls
You can transfer active or held calls to another person using the following transfer types:
•
Blind transfer—Transfers the call directly to another line without speaking with the other party first.
•
Consultative transfer—Enables you to speak with the other party before completing the transfer.
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls.
When you choose a default transfer type, the phone uses the selected transfer type for all calls.
Consultative is the default transfer type.
1.
Navigate to Settings > Basic > Preferences.
2.
Select Default Transfer Type and choose a transfer type. The
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