(Adapted by Atlantic Broadband)
 
 
Audio Calls 
 
 
 
VVX business media phones enable you to place and answer SIP calls, ignore incoming calls
 
from all or 
individual contacts, place and manage conference calls, manage calls on shared lines, and
 
perform server-
dependent tasks. 
 
 
Note: Some of the features described in this section require access to the Basic settings menu on the
 
phone. If your phone requires a password to access the Basic settings menu, contact your system admin-
 
istrator for assistance customizing your phone. 
 
 
 
Placing and Answering Audio Calls 
VVX 201 phones can manage a maximum of 8 active, incoming, and held audio calls at a time.
 
VVX 310, 
410, 500, and 600 phones can manage a maximum of 24 active,
 
incoming, and held audio calls at a time. 
However, you can have only one active call in progress with
 
numerous other incoming calls or calls on 
hold on all phones. Additionally, your system administrator can
 
set up your phone to have up to six lines 
with unique extension numbers, or the same extension number as
 
other lines on your network. 
 
Placing Audio Calls 
You can place calls in numerous ways, including placing international calls, placing calls from Recent Calls
 
or directories, placing calls to contacts or favorites, calling authorized numbers on a locked phone, or calling
 
a contact from a VVX Expansion Module. If enabled, you can also place an intercom call to a specified
 
contact or hide your number before placing a call. 
R
ELATED INFORMATION: 
Home Screen 
 
Call Charges for Outgoing Calls 
If your service provider charges for outgoing calls, a notification displays on your phone informing you of the
 
potential charges of an outgoing call. If enabled by your service provide, a tone plays on your phone when
 
call information displays. Check with your system administrator to find out if this feature is enabled for your
 
phone. 
The following call charge information displays on your phone for outgoing calls: 
●
 
Call initiation costs—the initial cost for placing a call. 
●
 
Cumulative call costs—the accruing cost of the ongoing call. 
●
 
Completed call costs—the total cost of the call after the call ends. 
 
RELATED INFORMATION: 
Place a Video Call